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== Client problems== | == Client problems== | ||
* | *Client says a creditor is unfairly trying to collect when the client has no money to pay a claim. | ||
* Client says a creditor is persisting in contacting them even though the client disputes the debt. | *Client says a creditor is persisting in contacting them even though the client disputes the debt. | ||
== Summary of the law == | == Summary of the law == | ||
[[File:Consumer_Law_and_Debt_-_Harassment.jpg|thumb|275px|right| link=| <span style="font-size:50%;">Image via www.istockphoto.com</span>]] | [[File:Consumer_Law_and_Debt_-_Harassment.jpg|thumb|275px|right| link=| <span style="font-size:50%;">Image via www.istockphoto.com</span>]] | ||
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In addition to these rules specifically for debt collectors, [https://www.canlii.org/en/bc/laws/stat/sbc-2004-c-2/latest/sbc-2004-c-2.html#sec124_smooth section 124] of the Act says that collectors cannot use practices that are prohibited by any other part of the Act or its regulations. | In addition to these rules specifically for debt collectors, [https://www.canlii.org/en/bc/laws/stat/sbc-2004-c-2/latest/sbc-2004-c-2.html#sec124_smooth section 124] of the Act says that collectors cannot use practices that are prohibited by any other part of the Act or its regulations. | ||
Consumer Protection BC publishes information in the | Consumer Protection BC publishes information in the [https://www.consumerprotectionbc.ca/consumer-help/debt-collection/ "Debt Collection" section] of its website further explaining what collectors can’t do. For example, a debt collector: | ||
* must not publish or threaten to publish details of the debt except to a credit reporting agency
| * must not publish or threaten to publish details of the debt except to a credit reporting agency
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* must not use threatening, profane or intimidating language
| * must not use threatening, profane or intimidating language
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{{Consumer and Debt Law Navbox|type = | {{Consumer and Debt Law Navbox|type = debt}} | ||
{{Creative Commons for PLS | {{Creative Commons for PLS |
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