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The Law Students' Legal Advice Program's (LSLAP) Annual Manual provides quick answers to many legal issues. It is made up of 22 chapters which amount to over 1,000 pages of printed materials. Originally designed as an educational resource for LSLAP students, it is now used by hundreds of organizations across British Columbia. Clicklaw Wikibooks and LSLAP have joined efforts to bring the Manual to the Clicklaw Wikibooks platform.

Chapter One - Criminal Law
- I. Introduction · II. Governing Legislation and Resources · III. Etiquette · IV. Criminal Charges · V. Substantive Law · VI. Resolving Prior to Trial · VII. Pleading Not Guilty/Trial · VIII. Other Issues · IX. Charter of Rights and Freedoms · X. LSLAP Policies · XI. Information for LSLAP Students · XII. Etiquette for Law Students · XIII. Practice Recommendations · Appendix A: Initial Sentencing Position · Appendix B: Diversion Application · Appendix C: Sentencing Hearing · Appendix D: Trial Books · Appendix E: Glossary
Chapter Two - Youth Justice
- I. Introduction · II. Governing Legislation and Resources · III. Youth Criminal Justice Act · IV. Youth Justice (British Columbia) Act · Appendix A: Glossary
Chapter Three - Family Law
- I. Introduction · II. Governing Legislation and Resources · III. Marriage · IV. Divorce · V. Uncontested Divorce · VI. Simple Divorce Procedure · VII. Alternatives to Divorce · VIII. Assets · IX. Spousal and Child Support · X. Interjurisdictional Support Orders · XI. Custody, Guardianship, and Access · XII. Children and the Law · XIII. Adoption · XIV. Name Changes · XV. Court Procedures · Appendix A: Glossary
Chapter Four - Victims
- I. Introduction · II. Governing Legislation and Resources · III. Avenues to Address Crime · IV. Victims of Violence in Relationships · V. Seniors and Others with Disabilities · VI. Victims of Human Trafficking · VII. Referrals and Follow-up
Chapter Five - Public Complaints
- I. Introduction · II. Governing Legislation and Resources · III. Steps to Take · IV. Privacy or Access to Information · V. Complaints against the Police · VI. Complaints against Security Guards · VII. The Right to Vote · VIII. Complaints regarding UBC · IX. Complaints regarding SFU · X. Complaints against Doctors · XI. Complaints against Lawyers · Appendix A: Glossary · Appendix B: Sample Notice Letter
Chapter Six - Human Rights
- I. Introduction · II. Governing Legislation and Resources · III. BC Human Rights Code · IV. Canadian Human Rights Act · V. BC Civil Rights Protection Act · VI. Rights of the Child · VII. LSLAP's Role
Chapter Seven - Workers' Compensation
- I. Introduction · II. Governing Legislation and Resources · III. Limitation Periods · IV. Compensation Claims · V. Occupational Diseases · VI. Claim Benefits · VII. Appeals · VIII. Health and Safety Regulations · IX. Assessments of Employers · X. Fair Practices Officer · XI. LSLAP's Role · Appendix A: Abbreviations · Appendix B: Referrals · Appendix C: Resources · Appendix D: Claims Process · Appendix E: Checklist for Interviews · Appendix F: Checklist for Appeals · Appendix G: Sample Authorization Form
Chapter Eight - Employment Insurance
- I. Introduction · II. Governing Legislation and Resources · III. Qualifying for EI · IV. Types of Benefits · V. Benefit Period · VI. Quantifying Benefits · VII. Benefit Entitlement · VIII. Penalties, Violations, and Offences · IX. Keeping Out of Trouble · X. Timing for Reporting · XI. Overpayment and Collections · XII. Reconsideration · XIII. Social Security Tribunal · XIV. Appeals · XV. Payment Pending Appeal · XVI. Judicial Review · XVII. LSLAP's Use of This Chapter · Appendix A: Initial Application Checklist
Chapter Nine - Employment Law
- I. Introduction · II. Governing Legislation and Resources · III. Checklist · IV. Preliminary Matters · V. Employment Issues · VI. Remedies · VII. Strategies and Tips · Appendix A: Glossary
Chapter Ten - Creditors and Debtors
- I. Introduction · II. Governing Legislation and Resources · III. Creditors' Remedies · IV. Debtors' Options · V. Dealing with Debt · Appendix A: Relevant Forms · Appendix B: Examination Checklist
Chapter Eleven - Consumer Protection
- I. Introduction · II. Governing Legislation and Resources · III. Contracts for Sale of Goods · IV. Consumer Protection · V. Direct Sales · VI. Conditional Sales Contracts · VII. Motor Dealer Act · VIII. Miscellaneous · IX. Consumer Transactions
Chapter Twelve - Auto Insurance (ICBC)
- I. Introduction · II. Governing Legislation and Resources · III. Compulsory Coverage · IV. Optional Insurance · V. Personal Injury Claims · VI. Out-of-Province
Chapter Thirteen - Motor Vehicle Law
- I. Introduction · II. Governing Legislation and Resources · III. At the Roadside · IV. Duties after a Collision · V. Violation Tickets · VI. Provincial Offences · VII. Vehicle Impoundment · VIII. Superintendent · IX. Drugs and Alcohol · X. Federal Offences · XI. Driving While Prohibited · XII. ICBC Breaches · XIII. Bicycles · XIV. LSLAP Program Information · Appendix A: Examples of Penalty
Chapter Fourteen - Mental Health Law
- I. Introduction · II. Governing Legislation and Resources · III. Theory and Approach · IV. Legal Rights · V. Patient Admission · VI. Voluntarily Admitted · VII. Involuntarily Admitted · VIII. Criminal Code · IX. Complaints · X. References · Appendix A: Second Opinion · Appendix B: Near Relative
Chapter Fifteen – Guardianship
- I. Introduction · II. Governing Legislation and Resources · III. Overview · IV. Power of Attorney · V. Representation Agreements · VI. Advance Directives · VII. Committeeship · VIII. Adult Abuse · Appendix A: EPOA · Appendix B: Adult Abuse and Neglect Decision Tree
Chapter Sixteen A – Wills and Estate Planning
- I. Introduction · II. Governing Legislation and Resources · III. Making and Executing · IV. Mistakes and Alterations · V. Revocation · VI. Will Variation Claims · VII. Intestacy · VIII. Property · IX. First Nations and Wills · X. Health Care Decisions · XI. LSLAP File Administration Policy · Appendix A: Will Instructions Questionnaire · Appendix B: Will Drafting and Execution Checklist · Appendix C: Glossary
Chapter Sixteen B – Probate and Estate Administration
- I. Introduction · II. Duties of a Personal Representative · III. Taxation: RRSP & RRIF & TFSA · IV. LSLAP File Administration Policy · Appendix A: Glossary
Chapter Seventeen – Citizenship
- I. Introduction · II. Governing Legislation and Resources · III. Who is a Canadian Citizen? · IV. Advantages & Responsibilities · V. Citizenship Grants · VI. Applying for Citizenship Grant · VII. Loss of Citizenship · VIII. Proof · IX. Search of Citizenship Record · X. Referrals
Chapter Eighteen – Immigration
- I. Introduction · II. Main Sources · III. Players · IV. Categories of Persons · V. PR Application · VI. IRB · VII. Loss of PR · VIII. Removal Orders · IX. Appeals · X. Offences · XI. Issues at Sentencing · XII. Contacts
Chapter Nineteen – Landlord and Tenant Rights
- I. Introduction · II. RTA Coverage · III. Tenancy Agreements · IV. Moving in · V. Security Deposits · VI. Repair and Service · VII. Rent Increase · VIII. Tenant's Rights · IX. Subletting and Assignment · X. Termination/Eviction · XI. Dispute Resolution · XII. Common Law · XIII. Strata Law · XIV. Assisted Living · XV. Commercial Tenancies · XVI. Mobile Homes · XVII. Income Assistance · XVIII. Illegal Suites · XIX. Forms · XX. Governing Legislation and Resources
Chapter Twenty – Small Claims
- I. Introduction · II. Governing Legislation and Resources · III. Do You Have a Claim? · IV. Choosing the Proper Forum · V. Starting a Claim · VI. Responding to a Claim · VII. Default Order · VIII. How a Claim Proceeds · IX. Pre-Trial · X. Mediation · XI. Settlement Conferences · XII. Trial/Pre-Trial Conferences · XIII. Trial Preparation · XIV. Trials · XV. Costs and Penalties · XVI. Appeals · XVII. Enforcement of a Judgement · Appendix A: Registries · Appendix B: Demand Letter · Appendix C: Notice of Claim · Appendix D: Reply to Claim · Appendix E: Glossary · Appendix F: Limitation Periods · Appendix G: Causes of Action · Appendix H: Court Fees · Appendix I: Tribunal Fees · Appendix J: Settlement Conference · Appendix K: Payment Hearing · Appendix L: Appeal · Appendix M: Administration Policy
Chapter Twenty One – Welfare Law
- I. Introduction · II. Governing Legislation and Resources · III. Eligibility · IV. Special Situations · V. Eligibility Factors · VI. Hardship Assistance · VII. Overpayments and Fraud · VIII. Payment Issues · IX. Additional Benefits · X. Health Supplements · XI. Appeals
Chapter Twenty Two – Referrals
- I. General · II. Family Law · III. Residential Tenancy · IV. Human Rights · V. Wills & Estates · VI. Immigration & Refugee · VII. Disability · VIII. Employment · IX. Debt · X. Aboriginal · XI. Police Complaints · XII. Chinese Language · XIII. Others

@@ Line 25: / Line 25: @@
 ** [[Introduction to Law for Victims of Crime (4:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Victims of Crime (4:II)|II. Governing Legislation and Resources]]{{·}}[[Avenues to Address Crime for Victims (4:III)|III. Avenues to Address Crime]]{{·}}[[Victims of Violence in Relationships (4:IV)|IV. Victims of Violence in Relationships]]{{·}}[[Abuse and Neglect of Seniors and Others with Disabilities (4:V)|V. Seniors and Others with Disabilities]]{{·}}[[Victims of Human Trafficking (4:VI)|VI. Victims of Human Trafficking]]{{·}}[[Referrals and Follow-up regarding Victims of Crime (4:VII)|VII. Referrals and Follow-up]]
 *'''Chapter Five - Public Complaints'''
-** [[Introduction to Public Complaints (5:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]{{·}}[[Steps to Take regarding Public Complaints (5:III)|III. Steps to Take]]{{·}}[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]{{·}}[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]{{·}}[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]{{·}}[[The Right to Vote (5:VII)|VII. The Right to Vote]]{{·}}[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]{{·}}[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]{{·}}[[Complaints against Doctors (5:X)|X. Complaints against Doctors]]{{·}}[[Complaints against Lawyers (5:XI)|XI. Complaints against Lawyers]]{{·}}[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]{{·}}[[Sample Letter of Intent to Sue the City or Police (5:App B)|Appendix B: Sample Letter of Intent]]
+** [[Introduction to Public Complaints (5:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Public Complaints (5:II)|II. Governing Legislation and Resources]]{{·}}[[Steps to Take regarding Public Complaints (5:III)|III. Steps to Take]]{{·}}[[Privacy or Access to Information for Public Complaints (5:IV)|IV. Privacy or Access to Information]]{{·}}[[Complaints Concerning Police Conduct (5:V)|V. Complaints against the Police]]{{·}}[[Complaints against Security Guards (5:VI)|VI. Complaints against Security Guards]]{{·}}[[The Right to Vote (5:VII)|VII. The Right to Vote]]{{·}}[[Complaints and Appeals regarding the University of British Columbia (5:VIII)|VIII. Complaints regarding UBC]]{{·}}[[Complaints and Appeals regarding Simon Fraser University (5:IX)|IX. Complaints regarding SFU]]{{·}}[[Complaints against Doctors (5:X)|X. Complaints against Doctors]]{{·}}[[Complaints against Lawyers (5:XI)|XI. Complaints against Lawyers]]{{·}}[[Public Complaints Glossary (5:App A)|Appendix A: Glossary]]{{·}}[[Sample Notice Letter to Sue the City or Police (5:App B)|Appendix B: Sample Notice Letter]]
 *'''Chapter Six - Human Rights'''
 ** [[Introduction to Human Rights (6:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Human Rights (6:II)|II. Governing Legislation and Resources]]{{·}}[[BC Human Rights Code (6:III)|III. BC Human Rights Code]]{{·}}[[Canadian Human Rights Act (6:IV)|IV. Canadian Human Rights Act]]{{·}}[[BC Civil Rights Protection Act (6:V)|V. BC Civil Rights Protection Act]]{{·}}[[Rights of the Child (6:VI)|VI. Rights of the Child]]{{·}}[[LSLAP's Role in Human Rights Proceedings (6:VII)|VII. LSLAP's Role]]
@@ Line 31: / Line 31: @@
 ** [[Introduction to Workers' Compensation (7:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Workers' Compensation (7:II)|II. Governing Legislation and Resources]]{{·}}[[Limitation Periods and Timing of Decisions for Workers' Compensation (7:III)|III. Limitation Periods]]{{·}}[[Introduction to Compensation Claims for Injured Workers (7:IV)|IV. Compensation Claims]]{{·}}[[Occupational Diseases for Workers' Compensation (7:V)|V. Occupational Diseases]]{{·}}[[Workers' Compensation Claim Benefits (7:VI)|VI. Claim Benefits]]{{·}}[[Appeals in Worker's Compensation Claims (7:VII)|VII. Appeals]]{{·}}[[Health and Safety Regulations in the Workplace (7:VIII)|VIII. Health and Safety Regulations]]{{·}}[[Assessments of Employers for Workers' Compensation (7:IX)|IX. Assessments of Employers]]{{·}}[[The WCB Fair Practices Officer (7:X)|X. Fair Practices Officer]]{{·}}[[LSLAP's Role at the Initial Decision Level for Workers' Compensation Claims (7:XI)|XI. LSLAP's Role]]{{·}}[[List of Abbreviations regarding Workers' Compensation (7:App A)|Appendix A: Abbreviations]]{{·}}[[Workers' Compensation Referrals (7:App B)|Appendix B: Referrals]]{{·}}[[Workers' Compensation Resources (7:App C)|Appendix C: Resources]]{{·}}[[Claims Process Flowchart for Workers' Compensation (7:App D)|Appendix D: Claims Process]]{{·}}[[Checklist for Workers' Compensation Interviews (7:App E)|Appendix E: Checklist for Interviews]]{{·}}[[Checklist for Workers' Compensation Review Division Appeals (7:App F)|Appendix F: Checklist for Appeals]]{{·}}[[Sample Authorization by Worker or Dependent Form (7:App G)|Appendix G: Sample Authorization Form]]
 *'''Chapter Eight - Employment Insurance'''
-** [[Introduction to Employment Insurance (8:I)|I. Introduction]]{{·}}[[Governing Legislation, Policy, and Resources for Employment Insurance (8:II)|II. Governing Legislation and Resources]]{{·}}[[Qualifying for Employment Insurance (8:III)|III. Qualifying for EI]]{{·}}[[Types of Employment Insurance Benefits (8:IV)|IV. Types of Benefits]]{{·}}[[Benefit Period of Employment Insurance (8:V)|V. Benefit Period]]{{·}}[[Quantifying Employment Insurance Benefits (8:VI)|VI. Quantifying Benefits]]{{·}}[[Employment Insurance Benefit Entitlement (8:VII)|VII. Benefit Entitlement]]{{·}}[[Penalties, Violations, and Offences with Employment Insurance (8:VIII)|VIII. Penalties, Violations, and Offences]]{{·}}[[Keeping Out of Trouble on Employment Insurance (8:IX)|IX. Keeping Out of Trouble]]{{·}}[[Timing for Reporting on Employment Insurance (8:X)|X. Timing for Reporting]]{{·}}[[Employment Insurance Overpayment and Collections (8:XI)|XI. Overpayment and Collections]]{{·}}[[Reconsideration of Employment Insurance Decisions (8:XII)|XII. Reconsideration]]{{·}}[[Social Security Tribunal Overview (8:XIII)|XIII. Social Security Tribunal]]{{·}}[[Appeals to the Social Security Tribunal General Division (8:XIV)|XIV. Appeals]]{{·}}[[Payment of Employment Insurance Benefits Pending Appeal Not Recoverable (8:XV)|XV. Payment Pending Appeal]]{{·}}[[Judicial Review of Employment Insurance in the Federal Court of Appeal (8:XVI)|XVI. Judicial Review]]{{·}}[[Authorization for Representatives at the Employment Insurance Commission (8:XVII)|XVII. Authorization for Representatives]]{{·}}[[Checklist for Initial Application for Employment Insurance (8:App A)|Appendix A: Initial Application Checklist]]
+** [[Introduction to Employment Insurance (8:I)|I. Introduction]]{{·}}[[Governing Legislation, Policy, and Resources for Employment Insurance (8:II)|II. Governing Legislation and Resources]]{{·}}[[Qualifying for Employment Insurance (8:III)|III. Qualifying for EI]]{{·}}[[Types of Employment Insurance Benefits (8:IV)|IV. Types of Benefits]]{{·}}[[Benefit Period of Employment Insurance (8:V)|V. Benefit Period]]{{·}}[[Quantifying Employment Insurance Benefits (8:VI)|VI. Quantifying Benefits]]{{·}}[[Employment Insurance Benefit Entitlement (8:VII)|VII. Benefit Entitlement]]{{·}}[[Penalties, Violations, and Offences with Employment Insurance (8:VIII)|VIII. Penalties, Violations, and Offences]]{{·}}[[Keeping Out of Trouble on Employment Insurance (8:IX)|IX. Keeping Out of Trouble]]{{·}}[[Timing for Reporting on Employment Insurance (8:X)|X. Timing for Reporting]]{{·}}[[Employment Insurance Overpayment and Collections (8:XI)|XI. Overpayment and Collections]]{{·}}[[Reconsideration of Employment Insurance Decisions (8:XII)|XII. Reconsideration]]{{·}}[[Social Security Tribunal Overview (8:XIII)|XIII. Social Security Tribunal]]{{·}}[[Appeals to the Social Security Tribunal General Division (8:XIV)|XIV. Appeals]]{{·}}[[Payment of Employment Insurance Benefits Pending Appeal Not Recoverable (8:XV)|XV. Payment Pending Appeal]]{{·}}[[Judicial Review of Employment Insurance in the Federal Court of Appeal (8:XVI)|XVI. Judicial Review]]{{·}}[[Authorization for Representatives at the Employment Insurance Commission (8:XVII)|XVII. LSLAP's Use of This Chapter]]{{·}}[[Checklist for Initial Application for Employment Insurance (8:App A)|Appendix A: Initial Application Checklist]]
 *'''Chapter Nine - Employment Law'''
 ** [[Introduction to Employment Law (9:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Employment Law (9:II)|II. Governing Legislation and Resources]]{{·}}[[Checklist for Employment Law (9:III)|III. Checklist]]{{·}}[[Preliminary Matters for Employment Law (9:IV)|IV. Preliminary Matters]]{{·}}[[Employment Law Issues (9:V)|V. Employment Issues]]{{·}}[[Remedies in Employment Law (9:VI)|VI. Remedies]]{{·}}[[Strategies and Tips for Employment Law (9:VII)|VII. Strategies and Tips]]{{·}}[[Employment Law Glossary (9:App A)|Appendix A: Glossary]]
@@ Line 41: / Line 41: @@
 ** [[Introduction to ICBC Automobile Insurance (12:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for ICBC Automobile Insurance (12:II)|II. Governing Legislation and Resources]]{{·}}[[ICBC and Compulsory Autoplan Coverage (12:III)|III. Compulsory Coverage]]{{·}}[[Optional ICBC Insurance (12:IV)|IV. Optional Insurance]]{{·}}[[ICBC and Personal Injury Claims (12:V)|V. Personal Injury Claims]]{{·}}[[ICBC Claims and Out-of-Province Insurers or Accidents (12:VI)|VI. Out-of-Province]]
 *'''Chapter Thirteen - Motor Vehicle Law'''
-** [[Introduction to Motor Vehicle Law (13:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Motor Vehicle Law (13:II)|II. Governing Legislation and Resources]]{{·}}[[Motor Vehicle Law at the Roadside (13:III)|III. At the Roadside]]{{·}}[[Duties after a Motor Vehicle Collision (13:IV)|IV. Duties after a Collision]]{{·}}[[Motor Vehicle Violation Tickets (13:V)|V. Violation Tickets]]{{·}}[[Provincial Driving Offences (13:VI)|VI. Provincial Offences]]{{·}}[[Motor Vehicle Impoundment (13:VII)|VII. Vehicle Impoundment]]{{·}}[[Superintendent of Motor Vehicles Prohibitions (13:VIII)|VIII. Superintendent]]{{·}}[[Motor Vehicle Offences for Drugs and Alcohol (13:IX)|IX. Drugs and Alcohol]]{{·}}[[Federal Driving Offences (13:X)|X. Federal Offences]]{{·}}[[Motor Vehicle Law and ICBC Breaches (13:XI)|XI. ICBC Breaches]]{{·}}[[Motor Vehicles and Bicycles (13:XII)|XII. Bicycles]]{{·}}[[LSLAP Program Information for Motor Vehicle Law (13:XIII)|XIII. LSLAP Program Information]]{{·}}[[Examples of Penalty Points and Fines for Motor Vehicle Offences (13:App A)|Appendix A: Examples of Penalty]]
+** [[Introduction to Motor Vehicle Law (13:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Motor Vehicle Law (13:II)|II. Governing Legislation and Resources]]{{·}}[[Motor Vehicle Law at the Roadside (13:III)|III. At the Roadside]]{{·}}[[Duties after a Motor Vehicle Collision (13:IV)|IV. Duties after a Collision]]{{·}}[[Motor Vehicle Violation Tickets (13:V)|V. Violation Tickets]]{{·}}[[Provincial Driving Offences (13:VI)|VI. Provincial Offences]]{{·}}[[Motor Vehicle Impoundment (13:VII)|VII. Vehicle Impoundment]]{{·}}[[Superintendent of Motor Vehicles Prohibitions (13:VIII)|VIII. Superintendent]]{{·}}[[Motor Vehicle Offences for Drugs and Alcohol (13:IX)|IX. Drugs and Alcohol]]{{·}}[[Federal Driving Offences (13:X)|X. Federal Offences]]{{·}}[[Motor Vehicle Law Driving While Prohibited (13:XI)|XI. Driving While Prohibited]]{{·}}[[Motor Vehicles and ICBC Breaches (13:XII)|XII. ICBC Breaches]]{{·}}[[Motor Vehicle Law and Bicycles (13:XIII)|XIII. Bicycles]]{{·}}[[LSLAP Program Information (13:XIV)|XIV. LSLAP Program Information]]{{·}}[[Examples of Penalty Points and Fines for Motor Vehicle Offences (13:App A)|Appendix A: Examples of Penalty]]
 *'''Chapter Fourteen - Mental Health Law'''
 ** [[Introduction to Mental Health and Capacity (14:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Mental Health (14:II)|II. Governing Legislation and Resources]]{{·}}[[Mental Health Theory and Approach (14:III)|III. Theory and Approach]]{{·}}[[Mental Health Law and Legal Rights (14:IV)|IV. Legal Rights]]{{·}}[[Mental Health Patient Admission (14:V)|V. Patient Admission]]{{·}}[[Mental Health Act: Voluntarily Admitted Patients (14:VI)|VI. Voluntarily Admitted]]{{·}}[[Mental Health Act: Involuntarily Admitted Patients (14:VII)|VII. Involuntarily Admitted]]{{·}}[[Mental Health and the Criminal Code (14:VIII)|VIII. Criminal Code]]{{·}}[[Mental Health Complaints to the Ombudsperson (14:IX)|IX. Complaints]]{{·}}[[Mental Health: References (14:X)|X. References]]{{·}}[[Request for Second Medical Opinion (14:App A)|Appendix A: Second Opinion]]{{·}}[[Nomination of Near Relative (14:App B)|Appendix B: Near Relative]]
 *'''Chapter Fifteen – Guardianship'''
-** [[Introduction to Adult Guardianship (15:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Adult Guardianship (15:II)|II. Governing Legislation and Resources]]{{·}}[[Overview of Adult Guardianship and Incapacity (15:III)|III. Overview]]{{·}}[[Power of Attorney (15:IV)|IV. Power of Attorney]]{{·}}[[Representation Agreements (15:V)|V. Representation Agreements]]{{·}}[[Advance Directives (15:VI)|VI. Advance Directives]]{{·}}[[Guardianship in BC: Committeeship (15:VII)|VII. Committeeship]]{{·}}[[Adult Abuse and Neglect (15:VIII)|VIII. Adult Abuse]]{{·}}[[Enduring Power of Attorney (15:App A)|Appendix A: EPOA]]{{·}}[[Notice of Revocation of Enduring Power of Attorney (15:App B)|Appendix B: Notice of Revocation]]
+** [[Introduction to Adult Guardianship (15:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Adult Guardianship (15:II)|II. Governing Legislation and Resources]]{{·}}[[Overview of Adult Guardianship and Incapacity (15:III)|III. Overview]]{{·}}[[Power of Attorney (15:IV)|IV. Power of Attorney]]{{·}}[[Representation Agreements (15:V)|V. Representation Agreements]]{{·}}[[Advance Directives (15:VI)|VI. Advance Directives]]{{·}}[[Guardianship in BC: Committeeship (15:VII)|VII. Committeeship]]{{·}}[[Adult Abuse and Neglect (15:VIII)|VIII. Adult Abuse]]{{·}}[[Enduring Power of Attorney (15:App A)|Appendix A: EPOA]]{{·}}[[BC Public Guardian and Trustee Decision Tree on Adult Abuse and Neglect (15:App B)|Appendix B: Adult Abuse and Neglect Decision Tree]]
 *'''Chapter Sixteen A – Wills and Estate Planning'''
-** [[Introduction to Wills and Estate Planning (16A:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Wills (16A:II)|II. Governing Legislation and Resources]]{{·}}[[Making and Executing a Will (16A:III)|III. Making and Executing]]{{·}}[[Mistakes and Alterations in a Will (16A:IV)|IV. Mistakes and Alterations]]{{·}}[[Revocation of a Will (16A:V)|V. Revocation]]{{·}}[[Will Variation Claims (16A:VI)|VI. Will Variation Claims]]{{·}}[[Intestacy (16A:VII)|VII. Intestacy]]{{·}}[[Survivorship (16A:VIII)|VIII. Survivorship]]{{·}} [[Joint Assets (16A:IX)|IX. Joint Assets]]{{·}} [[First Nations and Wills (16A:X)|X. First Nations and Wills]]{{·}} [[Living Wills (16A:XI)|XI. Living Wills]]{{·}} [[LSLAP File Administration Policy(16A:XII)|XII. LSLAP File Administration Policy]]{{·}} [[Appendix Index (16A:XIII)|XIII. Appendix Index]]{{·}}[[Will Instructions Questionnaire (16A:App A)|Appendix A: Questionnaire]]{{·}}[[Will Drafting and Execution Checklist (16A:App B)|Appendix B: Checklist]]{{·}}[[Wills Glossary (16A:App C)|Appendix C: Glossary]]
+** [[Introduction to Wills and Estate Planning (16A:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Wills (16A:II)|II. Governing Legislation and Resources]]{{·}}[[Making and Executing a Will (16A:III)|III. Making and Executing]]{{·}}[[Mistakes and Alterations in a Will (16A:IV)|IV. Mistakes and Alterations]]{{·}}[[Revocation of a Will (16A:V)|V. Revocation]]{{·}}[[Will Variation Claims (16A:VI)|VI. Will Variation Claims]]{{·}}[[Intestacy (16A:VII)|VII. Intestacy]]{{·}}[[Property in Wills and Estate Planning (16A:VIII)|VIII. Property]]{{·}} [[First Nations and Wills (16A:IX)|IX. First Nations and Wills]]{{·}} [[Health Care Decisions and Wills (16A:X)|X. Health Care Decisions]]{{·}} [[LSLAP File Administration Policy for Wills and Estate Planning (16A:XI)|XI. LSLAP File Administration Policy]]{{·}} [[Will Instructions Questionnaire (16A:App A)|Appendix A: Will Instructions Questionnaire]]{{·}}[[Will Drafting and Execution Checklist (16A:App B)|Appendix B: Will Drafting and Execution Checklist]]{{·}}[[Wills Glossary (16A:App C)|Appendix C: Glossary]]
 *'''Chapter Sixteen B – Probate and Estate Administration'''
-** [[Introduction to Probate and Administration of the Estate (16B:I)|I. Introduction]]{{·}}[[Duties of a Personal Representative (16B:II)|II. Duties of a Personal Representative]]{{·}}[[Taxation: RRSP & RRIF & TFSA (16B:III)|III. Taxation: RRSP & RRIF & TFSA]]{{·}}[[LSLAP File Administration Policy (16B:IV)|IV. LSLAP File Administration Policy]]{{·}}[[Appendix Index (16B:V)|V. Appendix Index]]
+** [[Introduction to Probate and Administration of the Estate (16B:I)|I. Introduction]]{{·}}[[Duties of a Personal Representative (16B:II)|II. Duties of a Personal Representative]]{{·}}[[Taxation: RRSP & RRIF & TFSA (16B:III)|III. Taxation: RRSP & RRIF & TFSA]]{{·}}[[LSLAP File Administration Policy for Probate and Estate Administration (16B:IV)|IV. LSLAP File Administration Policy]]{{·}}[[Probate and Estate Administration Glossary (16B:App A)|Appendix A: Glossary]]
 *'''Chapter Seventeen – Citizenship'''
 ** [[Introduction to Citizenship (17:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources on Citizenship (17:II)|II. Governing Legislation and Resources]]{{·}}[[Who is a Canadian Citizen? (17:III)|III. Who is a Canadian Citizen?]]{{·}}[[Advantages and Responsibilities of Being a Citizen (17:IV)|IV. Advantages & Responsibilities]]{{·}}[[Citizenship Grants: How to Become a Canadian Citizen (17:V)|V. Citizenship Grants]]{{·}}[[How to Apply for a Citizenship Grant (17:VI)|VI. Applying for Citizenship Grant]]{{·}}[[Loss of Citizenship (17:VII)|VII. Loss of Citizenship]]{{·}}[[Proof of Citizenship (17:VIII)|VIII. Proof]]{{·}}[[Search of Citizenship Record (17:IX)|IX. Search of Citizenship Record]]{{·}}[[Referrals for Citizenship (17:X)|X. Referrals]]
@@ Line 55: / Line 55: @@
 ** [[Introduction to Immigration Law (18:I)|I. Introduction]]{{·}}[[Main Sources for Immigration Law (18:II)|II. Main Sources]]{{·}}[[Immigration Law’s Players (18:III)|III. Players]]{{·}}[[Categories of Persons under the Immigration and Refugee Protection Regulations (18:IV)|IV. Categories of Persons]]{{·}}[[Permanent Residence Application Process (18:V)|V. PR Application]]{{·}}[[Immigration and Refugee Board (18:VI)|VI. IRB]]{{·}}[[Loss of Permanent Resident Status (18:VII)|VII. Loss of PR]]{{·}}[[Immigration Removal Orders (18:VIII)|VIII. Removal Orders]]{{·}}[[Immigration Appeals (18:IX)|IX. Appeals]]{{·}}[[Immigration Offences (18:X)|X. Offences]]{{·}}[[Immigration Issues at Sentencing (18:XI)|XI. Issues at Sentencing]]{{·}}[[Important Addresses and Phone Numbers in Immigration Law (18:XII)|XII. Contacts]]
 *'''Chapter Nineteen – Landlord and Tenant Rights'''
-** [[Introduction to Landlord and Tenant Law (19:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Landlord and Tenant Law (19:II)|II. Governing Legislation and Resources]]{{·}}[[Residential Tenancy Act Coverage (19:III)|III. RTA Coverage]]{{·}}[[Tenancy Agreements (19:IV)|IV. Tenancy Agreements]]{{·}}[[Moving in and Residential Tenancies (19:V)|V. Moving in]]{{·}}[[Security Deposits in Residential Tenancies (19:VI)|VI. Security Deposits]]{{·}}[[Repair and Service of Tenant’s Residence (19:VII)|VII. Repair and Service]]{{·}}[[Rent Increase in Residential Tenancies (19:VIII)|VIII. Rent Increase]]{{·}}[[Tenant’s Rights of Entry, Quiet Enjoyment, and Privacy (19:IX)|IX. Tenant's Rights]]{{·}}[[Moving out and Residential Tenancies (19:X)|X. Moving out]]{{·}}[[Forced End of Tenancy (Termination and Eviction) (19:XI)|XI. Termination/Eviction]]{{·}}[[Dispute Resolution in Residential Tenancies (19:XII)|XII. Dispute Resolution]]{{·}}[[Tenancy, Common Law and the Residential Tenancy Act (19:XIII)|XIII. Common Law]]{{·}}[[Strata Law and Residential Tenancies of Strata Lots (Condominiums) (19:XIV)|XIV. Strata Law]]{{·}}[[Assisted and Supported Living Tenancies (19:XV)|XV. Assisted Living]]{{·}}[[Commercial Tenancies (19:XVI)|XVI. Commercial Tenancies]]{{·}}[[Tenancy and Mobile or Manufactured Homes (19:XVII)|XVII. Mobile Homes]]{{·}}[[Tenancy and Income Assistance (19:XVIII)|XVIII. Income Assistance]]{{·}}[[Tenancies in Secondary or Illegal Suites (19:XIX)|XIX. Illegal Suites]]{{·}}[[Residential Tenancy Forms (19:XX)|XX. Forms]]
+** [[Introduction to Landlord and Tenant Law (19:I)|I. Introduction]]{{·}}[[Residential Tenancy Act Coverage (19:II)|II. RTA Coverage]]{{·}}[[Tenancy Agreements (19:III)|III. Tenancy Agreements]]{{·}}[[Moving in and Residential Tenancies (19:IV)|IV. Moving in]]{{·}}[[Security Deposits in Residential Tenancies (19:V)|V. Security Deposits]]{{·}}[[Repair and Service of Tenant’s Residence (19:VI)|VI. Repair and Service]]{{·}}[[Rent Increase in Residential Tenancies (19:VII)|VII. Rent Increase]]{{·}}[[Tenant’s Rights of Entry, Quiet Enjoyment, and Privacy (19:VIII)|VIII. Tenant's Rights]]{{·}}[[Subletting and Assignment in Residential Tenancies (19:IX)|IX. Subletting and Assignment]]{{·}}[[Forced End of Tenancy (Termination and Eviction) (19:X)|X. Termination/Eviction]]{{·}}[[Dispute Resolution in Residential Tenancies (19:XI)|XI. Dispute Resolution]]{{·}}[[Tenancies and the Common Law (19:XII)|XII. Common Law]]{{·}}[[Strata Law and Residential Tenancies of Strata Lots (Condominiums) (19:XIII)|XIII. Strata Law]]{{·}}[[Assisted and Supported Living Tenancies (19:XIV)|XIV. Assisted Living]]{{·}}[[Commercial Tenancies (19:XV)|XV. Commercial Tenancies]]{{·}}[[Tenancy and Mobile or Manufactured Homes (19:XVI)|XVI. Mobile Homes]]{{·}}[[Tenancy and Income Assistance (19:XVII)|XVII. Income Assistance]]{{·}}[[Tenancies in Secondary or Illegal Suites (19:XVIII)|XVIII. Illegal Suites]]{{·}}[[Residential Tenancy Forms (19:XIX)|XIX. Forms]]{{·}}[[Governing Legislation and Resources for Landlord and Tenant Law (19:XX)|XX. Governing Legislation and Resources]]
 *'''Chapter Twenty – Small Claims'''
-** [[Introduction to Small Claims (20:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Small Claims (20:II)|II. Governing Legislation and Resources]]{{·}}[[Do You Have a Small Claim? (20:III)|III. Do You Have a Claim?]]{{·}}[[Choosing the Proper Forum for Small Claims (20:IV)|IV. Choosing the Proper Forum]]{{·}}[[Starting a Small Claim (20:V)|V. Starting a Claim]]{{·}}[[Responding to a Small Claim (20:VI)|VI. Responding to a Claim]]{{·}}[[Small Claims Default Order (20:VII)|VII. Default Order]]{{·}}[[How Small Claims Proceed (20:VIII)|VIII. How a Claim Proceeds]]{{·}}[[Small Claims Applications and Procedures Pre-Trial (20:IX)|IX. Pre-Trial]]{{·}}[[Small Claims Mediation (20:X)|X. Mediation]]{{·}}[[Small Claims Settlement Conferences (20:XI)|XI. Settlement Conferences]]{{·}}[[Small Claims Trial/Pre-Trial Conferences (20:XII)|XII. Trial/Pre-Trial Conferences]]{{·}}[[Small Claims Trial Preparation (20:XIII)|XIII. Trial Preparation]]{{·}}[[Small Claims Trials (20:XIV)|XIV. Trials]]{{·}}[[Small Claims Costs and Penalties (20:XV)|XV. Costs and Penalties]]{{·}}[[Small Claims Appeals (20:XVI)|XVI. Appeals]]{{·}}[[Enforcement of a Small Claims Judgment (20:XVII)|XVII. Enforcement of a Judgement]]{{·}}[[Small Claims Registries (20:App A)|Appendix A: Registries]]{{·}}[[Sample Demand Letter (20:App B)|Appendix B: Demand Letter]]{{·}}[[Sample Notice of Claim for Small Claims (20:App C)|Appendix C: Notice of Claim]]{{·}}[[Sample Reply to Claim for Small Claims (20:App D)|Appendix D: Reply to Claim]]{{·}}[[Small Claims Glossary (20:App E)|Appendix E: Glossary]]{{·}}[[Limitation Periods (20:App F)|Appendix F: Limitation Periods]]{{·}}[[Causes of Action (20:App G)|Appendix G: Causes of Action]]{{·}}[[Civil Resolution Tribunal Procedures (20:App H)|Appendix H: Tribunal Procedures]]{{·}}[[Small Claims Court Fees (20:App I)|Appendix I: Court Fees]]{{·}}[[Small Claims Settlement Conference Preparation Checklist (20:App J)|Appendix J: Settlement Conference]]{{·}}[[Small Claims Payment Hearing Checklist (20:App K)|Appendix K: Payment Hearing]]{{·}}[[Small Claims Appeal (20:App L)|Appendix L: Appeal]]
+** [[Introduction to Small Claims (20:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Small Claims (20:II)|II. Governing Legislation and Resources]]{{·}}[[Do You Have a Small Claim? (20:III)|III. Do You Have a Claim?]]{{·}}[[Choosing the Proper Forum for Small Claims (20:IV)|IV. Choosing the Proper Forum]]{{·}}[[Starting a Small Claim (20:V)|V. Starting a Claim]]{{·}}[[Responding to a Small Claim (20:VI)|VI. Responding to a Claim]]{{·}}[[Small Claims Default Order (20:VII)|VII. Default Order]]{{·}}[[How Small Claims Proceed (20:VIII)|VIII. How a Claim Proceeds]]{{·}}[[Small Claims Applications and Procedures Pre-Trial (20:IX)|IX. Pre-Trial]]{{·}}[[Small Claims Mediation (20:X)|X. Mediation]]{{·}}[[Small Claims Settlement Conferences (20:XI)|XI. Settlement Conferences]]{{·}}[[Small Claims Trial/Pre-Trial Conferences (20:XII)|XII. Trial/Pre-Trial Conferences]]{{·}}[[Small Claims Trial Preparation (20:XIII)|XIII. Trial Preparation]]{{·}}[[Small Claims Trials (20:XIV)|XIV. Trials]]{{·}}[[Small Claims Costs and Penalties (20:XV)|XV. Costs and Penalties]]{{·}}[[Small Claims Appeals (20:XVI)|XVI. Appeals]]{{·}}[[Enforcement of a Small Claims Judgment (20:XVII)|XVII. Enforcement of a Judgement]]{{·}}[[Small Claims Registries (20:App A)|Appendix A: Registries]]{{·}}[[Sample Demand Letter (20:App B)|Appendix B: Demand Letter]]{{·}}[[Sample Notice of Claim for Small Claims (20:App C)|Appendix C: Notice of Claim]]{{·}}[[Sample Reply to Claim for Small Claims (20:App D)|Appendix D: Reply to Claim]]{{·}}[[Small Claims Glossary (20:App E)|Appendix E: Glossary]]{{·}}[[Limitation Periods (20:App F)|Appendix F: Limitation Periods]]{{·}}[[Causes of Action (20:App G)|Appendix G: Causes of Action]]{{·}}[[Small Claims Court Fees (20:App H)|Appendix H: Court Fees]]{{·}}[[Civil Resolution Tribunal Fees (20:App I)|Appendix I: Tribunal Fees]]{{·}}[[Small Claims Settlement Conference Preparation Checklist (20:App J)|Appendix J: Settlement Conference]]{{·}}[[Small Claims Payment Hearing Checklist (20:App K)|Appendix K: Payment Hearing]]{{·}}[[Small Claims Appeal (20:App L)|Appendix L: Appeal]]{{·}}[[LSLAP File administration policy – Small Claims (20:App M)|Appendix M: Administration Policy]]
 *'''Chapter Twenty One – Welfare Law'''
 ** [[Introduction to Welfare (21:I)|I. Introduction]]{{·}}[[Governing Legislation and Resources for Welfare (21:II)|II. Governing Legislation and Resources]]{{·}}[[Welfare Eligibility (21:III)|III. Eligibility]]{{·}}[[Special Situations and Welfare (21:IV)|IV. Special Situations]]{{·}}[[Factors That May Affect Welfare Eligibility (21:V)|V. Eligibility Factors]]{{·}}[[Hardship Assistance and Welfare (21:VI)|VI. Hardship Assistance]]{{·}}[[Welfare Overpayments and Fraud (21:VII)|VII. Overpayments and Fraud]]{{·}}[[Welfare Rates and Payment Issues (21:VIII)|VIII. Payment Issues]]{{·}}[[Additional Allowances and Welfare Benefits (21:IX)|IX. Additional Benefits]]{{·}}[[Welfare and Health Supplements (21:X)|X. Health Supplements]]{{·}}[[Welfare Appeals (21:XI)|XI. Appeals]]

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