Difference between revisions of "Other Resources for Tenants"

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{{DEMOWARNING}}
{{Tenant Survival Guide TOC}}
{{Tenant Survival Guide TOC}}
{{REVIEWED | reviewer = [[Tenant Resource & Advisory Centre]], 2018}}
==Government==


== Housing alternatives ==
{| class="wikitable"


{| class="wikitable"  
|- valign=top
| width="40%" | '''BC Human Rights Tribunal'''
| width="40%" | [http://www.bchrt.bc.ca/ www.bchrt.bc.ca]<br/>
604 775-2000 <br/>
1-888 440-8844 <br/>


|- valign=top
|- valign=top
| width="20%" | '''BC Active Manufactured Home Owners Association'''
| width="40%" | '''BC Housing'''
| width="40%" | Information and support for manufactured home owners.
| width="40%" |[http://www.bchousing.org/ www.bchousing.org]<br/>
| width="40%" | Website: [http://www.amhoa.ca/ www.amhoa.ca]<br/>
604-433-1711<br/>
Phone: (250) 544-1456
1-866-465-6873<br/>
 
|- valign="top"
| width="40%" | '''Office of the Information and Privacy Commissioner for BC'''
| width="40%" | [http://www.oipc.bc.ca/ http://www.oipc.bc.ca]<br/>
604-879-5111 <br/>
1-866-879-5111<br/>


|- valign=top
|- valign=top
| width="20%" | '''BC Housing'''
| width="40%" | '''Residential Tenancy Branch'''
| width="40%" | subsidized housing information
| width="40%" | [http://www.gov.bc.ca/landlordtenant www.gov.bc.ca/landlordtenant]<br/>
| width="40%" |Website: [http://www.bchousing.org/ www.bchousing.org]<br/>
604-660-2421 <br/>
Phone: (604) 433-2218<br/>
1-800-665-8779 <br/>
Phone toll-free: 1-800-257-7756<br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Co-operative Housing Federation of BC'''
| width="40%" | '''Service BC'''
| width="40%" | Information for people living in co-ops.
| width="40%" | [https://www2.gov.bc.ca/gov/content?id=FD6DB5BA2A5248038EEF54D9F9F37C4D Office Locations]<br/>
| width="40%" | Website: [http://www.bcca.coop/member/co-operative-housing-federation-bc www.bcca.coop/member/co-operative-housing-federation-bc]<br/>
604-660-2421 <br/>
Phone: (604) 879-5111 <br/>
1-800-663-7867 <br/>
Phone toll-free: 1-866-879-5111<br/>
 
|}
|}


== Government ==
==Tenant services==
 
===Lower Mainland===
 
{| class="wikitable"  
{| class="wikitable"  


|- valign=top
|- valign="top"
| width="20%" | '''Residential Tenancy Branch'''
| width="40%" | '''411 Seniors Centre Society (Vancouver)'''
| width="40%" | Government department that carries out residential tenancy law. Provides information and dispute resolution services. Visit their website to download forms, see legislation, policy guidelines, and fact sheets.  
| width="40%" | [http://411seniors.bc.ca/ 411seniors.bc.ca]<br/>
| width="40%" | Website: [http://www.rto.gov.bc.ca/]<br/>
604-736-2033 <br/>
Lower Mainland Phone: (604) 660-2421 <br/>
1-866-884-0888 <br/>
Victoria Phone:(250) 387-1602 <br/>
 
Phone toll free: 1-800-663-7867 <br/>
|- valign="top"
| width="40%" | '''Archway Community Services'''
| width="40%" | [http://www.archway.ca/ www.archway.ca]<br/>
604-859-7681 <br/>
 
|- valign="top"
| width="40%" | '''Access Pro Bono (Vancouver)'''
| width="40%" | [http://www.accessprobono.ca/residential-tenancy-program www.accessprobono.ca/residential-tenancy-program]<br/>
604-482-3195 ext. 1500 <br/>
1-877-762-6664 <br/>
 
|- valign="top"
| width="40%" | '''Ann Davis Transition Society (Chilliwack)'''
| width="40%" | [http://www.anndavis.org/ www.anndavis.org]<br/>
604-792-2760 <br/>
 
|- valign="top"
| width="40%" | '''BC Human Rights Clinic (Vancouver)'''
| width="40%" | [http://www.bchrc.net/ www.bchrc.net]<br/>
604-622-1100 <br/>
1-855-685-6222 <br/>
|- valign="top"
| width="40%" | '''Chimo Community Services (Richmond)'''
| width="40%" | [http://www.chimoservices.com/ www.chimoservices.com]<br/>
604-279-7077 <br/>
 
|- valign="top"
| width="40%" | '''Community Legal Assistance Society (Vancouver)'''
| width="40%" | [http://www.clasbc.net/ www.clasbc.net]<br/>
604-685-3425 <br/>
1-888-685-6222 <br/>
 
|- valign="top"
| width="40%" | '''Cythera Transition House Society (Maple Ridge)'''
| width="40%" | [http://www.cythera.ca/ www.cythera.ca]<br/>
604-685-3425 <br/>
1-888-685-6222 <br/>
 
|- valign="top"
| width="40%" | '''Downtown Eastside Women’s Centre (Vancouver)'''
| width="40%" | [http://dewc.ca/ www.dewc.ca]<br/>
604-681-8480 <br/>
 
|- valign="top"
| width="40%" | '''First United Church Vancouver'''
| width="40%" | [https://firstunited.ca/ www.firstunited.ca]<br/>
604-681-8365 <br/>
 
|- valign="top"
| width="40%" | '''Jewish Family Service Agency (Vancouver)'''
| width="40%" | [http://www.jfsa.ca/ www.jfsa.ca]<br/>
604-257-5151 <br/>
 
|- valign="top"
| width="40%" | '''Justice Access Centre (Vancouver)'''
| width="40%" | [https://www2.gov.bc.ca/gov/content?id=5D8A8D56105244199C0DB0B3E41D672A Website]<br/>
604-660-2084 <br/>
 
|- valign="top"
| width="40%" | '''Justice Access Centre (Victoria)'''
| width="40%" | [https://www2.gov.bc.ca/gov/content?id=C3E4C29EB8834FF498053D03EF3EE205 Website]<br/>
250-356-7012 <br/>
 
|- valign="top"
| width="40%" | '''Keys: Housing and Health Solutions (Surrey)'''
| width="40%" | 604-822-5791 <br/>
 
 
|- valign="top"
| width="40%" | '''Law Students’ Legal Advice Program'''
| width="40%" | [http://www.lslap.bc.ca/ www.lslap.bc.ca]<br/>
604-822-5791 <br/>
 
|- valign="top"
| width="40%" | '''Maple Ridge/Pitt Meadows Community Services'''
| width="40%" | [http://www.comservice.bc.ca/ www.comservice.bc.ca]<br/>
604-467-6911 <br/>
 
|- valign="top"
| width="40%" | '''MOSAIC Legal Advocacy Program (Vancouver)'''
| width="40%" | [http://www.mosaicbc.com/settlement-services/general-support/legal-advocacy MOSAIC Legal Advocacy Program]<br/>
604-254-9626 <br/>
 
|- valign="top"
| width="40%" | '''North Shore Community Resources'''
| width="40%" | [http://www.nscr.bc.ca/ www.nscr.bc.ca]<br/>
604-985-7138 <br/>
 
|- valign="top"
| width="40%" | '''North Shore Multicultural Society'''
| width="40%" | [http://www.nsms.ca/ www.nsms.ca]<br/>
604-988-2931 <br/>
 
|- valign="top"
| width="40%" | '''Options Community Services Society (Surrey)'''
| width="40%" | [http://www.options.bc.ca/ www.options.bc.ca]<br/>
604-584-5811 <br/>
 
|- valign="top"
| width="40%" | '''SHARE Family & Community Services (Coquitlam)'''
| width="40%" | [http://sharesociety.ca/ www.sharesociety.ca]<br/>
604-540-9161 <br/>
 
|- valign="top"
| width="40%" | '''Seniors Services Society (New Westminster)'''
| width="40%" | [http://sharesociety.ca/ www.sharesociety.ca]<br/>
604-520-6621 <br/>
 
|- valign="top"
| width="40%" | '''Sources Newton Resource Centre (Surrey)'''
| width="40%" | [http://www.sourcesbc.ca/ www.sourcesbc.ca]<br/>
604-596-2311 <br/>
 
|- valign="top"
| width="40%" | '''St. Paul’s Advocacy (Vancouver)'''
| width="40%" | [https://stpaulsanglican.bc.ca/site1/outreach-2/advocacy-outreach/ Advocacy Office]<br/>
604-683-4287 <br/>
 
|- valign="top"
| width="40%" | '''Tenant Resource & Advisory Centre (Vancouver)'''
| width="40%" | [http://www.tenants.bc.ca/ www.tenants.bc.ca]<br/>
604-255-0546 <br/>
1-800-665-1185 <br/>
 
|- valign="top"
| width="40%" | '''The Kettle (Vancouver)'''
| width="40%" | [http://www.thekettle.ca/ www.thekettle.ca]<br/>
604-251-2801 <br/>
 
|- valign="top"
| width="40%" | '''Vancouver Tenants Union '''
| width="40%" | [https://www.vancouvertenantsunion.ca/ www.vancouvertenantsunion.ca]<br/>
 
 
|- valign="top"
| width="40%" | '''Wilson Heights United Church (Vancouver)'''
| width="40%" | [https://www.whuc.net/advocacy-program www.whuc.net/advocacy-program]<br/>
604-325-9944 <br/>
 
|}
 
===Vancouver Island===
 
{| class="wikitable"
|- valign="top"
| width="40%" | '''Burnside Gorge Community Centre (Victoria)'''
| width="40%" | [http://burnsidegorge.ca/ www.burnsidegorge.ca]<br/>
250-388-5251 <br/>
 
|- valign="top"
| width="40%" | '''Nanaimo Citizens Advocacy Association'''
| width="40%" | [http://nanaimocaa.com/ www.nanaimocaa.com]<br/>
250-753-2321 <br/>
 
|- valign="top"
| width="40%" | '''Port Alberni - Port Alberni Friendship Center'''
| width="40%" | [https://www.pafriendshipcenter.com/welcome-port-alberni-friendship-center Website]<br/>
250-723-8281 <br/>
 
|- valign="top"
| width="40%" | '''Ready to Rent (Victoria)'''
| width="40%" | [http://www.readytorentbc.org/ www.readytorentbc.org]<br/>
250-388-7171 <br/>
 
|- valign="top"
| width="40%" | '''Together Against Poverty Society (Victoria)'''
| width="40%" | [http://www.tapsbc.ca/ www.tapsbc.ca]<br/>
250-361-3521 <br/>
 
|- valign="top"
| width="40%" | '''University of British Columbia Indigenous Community Legal Clinic (Vancouver)'''
| width="40%" | [http://www.allard.ubc.ca/iclc/indigenous-community-legal-clinic Website]<br/>
604-684-7334 <br/>


|- valign="top"
| width="40%" | '''University of Victoria Law Centre'''
| width="40%" | [https://www.uvic.ca/law/about/centre/ www.uvic.ca/law/about/centre]<br/>
250-385-1221 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Service BC(Government Agent)'''
| width="40%" | '''Victoria Native Friendship Centre'''
| width="40%" | If there is no Residential Tenancy Branch office where you live, you can call or visit Service BC.
| width="40%" | Website: [http://www.vnfc.ca/ www.vnfc.ca]<br/>
| width="40%" | Website: [http://www.servicebc.gov.bc.ca/locations/]<br/>
250-384-3211 <br/>
Phone:(604) 660-2421 <br/>
Phone toll-free: 1-800-663-7867


|- valign="top"
| width="40%" | '''Wachiay Friendship Centre (Courtenay)'''
| width="40%" | [http://www.wachiay.org/ www.wachiay.org]<br/>
250-338-7793 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Vancouver Property Use Inspector'''
| width="40%" | '''West Coast Community Resources (Ucluelet)'''
| width="40%" | Repairs, heat, fire safety, City of Vancouver only.
| width="40%" | [http://wccrs.ca/ www.wccrs.ca]<br/>
| width="40%" | Website: [http://vancouver.ca/home-property-development/get-help-with-a-property-concern.aspx ]<br/>
250-726-2343 <br/>
Phone: (604) 873-7398 or 311
1-877-726-2080 <br/>
 
|}
|}


== Advocacy and referral services ==
===Other Parts of BC===


===Lower Mainland:===
{| class="wikitable"  
{| class="wikitable"  
|- valign="top"
| width="40%" | '''Active Support Against Poverty (Prince George)'''
| width="40%" | 250-563-5531 <br>
1-877-563-6112


|- valign="top"
|- valign="top"
| width="20%" | '''411'''
| width="40%" | '''Bella Coola / Mid-Coast Legal Advocacy Program'''
| width="40%" | Seniors center. Provides information and referrals to seniors
| width="40%" | [https://www.facebook.com/BCLegalAdvocates/ www.facebook.com/BCLegalAdvocates]<br/>
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
250-799-0044 <br>
Phone: (604) 736-2033 <br/>
1-877-499-0044 <br>
Phone toll-free: 1-866-884-0888 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Abbotsford Community Services- Legal Advocacy Office'''
| width="40%" | '''Cariboo Friendship Society (Williams Lake)'''
| width="40%" | Information, referrals, and representation. Serving Abbotsford, Chilliwack, and Mission.
| width="40%" | [http://www.cariboofriendshipsociety.ca/ www.cariboofriendshipsociety.ca]<br/>
| width="40%" | Website: [http://www.abbotsfordcommunityservices.com/index.cfm?method=pages.showPage&pageID=3e1f410e-d3e7-4f76-43e4-7a31c6ee3409 Abbotsford Legal Advocacy]<br/>
250-398-6831 <br>
Abbotsford Phone: 604.859.7681 Local 207 <br/>
Chilliwack Phone: 604-792-8000 ext.231<br/>
Email: Kim.Kirkpatrick@AbbotsfordCommunityServices.com


|- valign="top"
|- valign="top"
| width="20%" | '''BC Centre for Elderly Advocacy & Support'''
| width="40%" | '''Columbia / Kootenay Advocacy and Education Resource Society'''
| width="40%" | Legal information and represenation for tenants 55 and over.
| width="40%" | [http://ckaers.wikifoundry.com/ www.ckaers.wikifoundry.com]<br/>
| width="40%" | Website: [http://bcceas.ca/ bcceas.ca]<br/>
250-837-4779 <br>
Phone: (604) 437-1940, <br/>
Phone toll-free: 1-866-437-1940 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Downtown Eastside Women’s Centre'''
| width="40%" | '''Community Connections (Revelstoke)'''
| width="40%" | Drop-in centre and basic needs services; as well as mental health and legal advocacy, victim services and outreach services.
| width="40%" | [http://www.community-connections.ca/ www.community-connections.ca]<br/>
| width="40%" | Website: [http://dewc.ca/ dewc.ca]<br/>
250-837-2920 <br>
Phone: (604) 681-8480, ext. 221 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''First United Church'''
| width="40%" | '''Elizabeth Fry Society (Kamloops)'''
| width="40%" | Advocates assist people in the Greater Vancouver area with a variety of issues including welfare, tenancy, EI, and disability.
| width="40%" | [https://www.kamloopsefry.com/ www.kamloopsefry.com]<br/>
| width="40%" | Website: [http://firstunited.ca/ firstunited.ca]<br/>
250-374-2119 <br>
Phone: (604) 252-9504


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Fort St. John Women's Resource Society'''
| width="40%" | Legal advice and
| width="40%" | [https://www.fsjwrs.ca/ www.fsjwrs.ca]<br/>
information in the Lower
250-787-1121 <br>
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''sources -Newton Advocacy
| width="40%" | '''Living Positive Resource Centre (Kelowna)'''
Group Society'''
| width="40%" | [http://www.lprc.ca/ www.lprc.ca]<br/>
| width="40%" | Advocacy services including information, referrals, and representation. Serving Surrey residents.
778-753-5830 <br>
| width="40%" | Website: [http://sourcesbc.ca/index.php?option=com_content&view=article&id=177&Itemid=163 Sources BC ]<br/>
Phone: (604) 596-2311


|- valign="top"
|- valign="top"
| width="20%" | '''North Shore
| width="40%" | '''New Horizon Centre (Port Alberni)'''
Community Resources'''
| width="40%" | [http://portalberni.cmha.bc.ca/ www.portalberni.cmha.bc.ca]<br/>
| width="40%" | Legal advice and
250-724-7137 <br>
information in the Lower
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Nicola Valley Advocacy Centre (Merritt)'''
| width="40%" | Legal advice and
| width="40%" | 250-378-9632 <br>
information in the Lower
 
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''North Cariboo Metis Association (Quesnel)'''
| width="40%" | Legal advice and
| width="40%" | 250-992-9722 <br>
information in the Lower
 
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Northern Rockies Aboriginal Women Society (Fort Nelson)'''
| width="40%" | Legal advice and
| width="40%" | [https://www.nraws.org/ www.nraws.org]<br/>
information in the Lower
250-233-8920 <br>
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Okanagan Advocacy and Resource Society (Kelowna)'''
| width="40%" | Legal advice and
| width="40%" | 250-979-0201 <br>
information in the Lower
 
Mainland for people who
 
can’t afford a lawyer.
|- valign="top"
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
| width="40%" | '''Opportunities Advocacy Services (Campbell River)'''
Phone: 604) 822-5791
| width="40%" | 250-286-3436 <br>
 
 
|- valign="top"
| width="40%" | '''Penticton & Area Access Society'''
| width="40%" | [http://accesscentre.org/ www.accesscentre.org]<br/>
250-493-6822 <br>
1-866-493-6822 <br>
 
|- valign="top"
| width="40%" | '''Penticton & District Manufactured Home Owners Association'''
| width="40%" | [http://www.pdmhoa.ca/ www.pdmhoa.ca]<br/>
250-498-0145 <br>
 
|- valign="top"
| width="40%" | '''Powell River Community Resource Centre'''
| width="40%" | [http://www.prcrc.org/ www.prcrc.org]<br/>
604-485-0992 <br>
 
|- valign="top"
| width="40%" | '''Prince George Native Friendship Centre'''
| width="40%" | [http://pgnfc.com/ www.pgnfc.com]<br/>
250-564-3568 <br>
 
|- valign="top"
| width="40%" | '''Shelter and Street Help Line'''
| width="40%" | [http://www.bc211.ca/help-lines/ www.bc211.ca/help-lines]<br/>
2-1-1 <br>
 
|- valign="top"
| width="40%" | '''Sunshine Coast Unemployment Action Centre (Gibsons)'''
| width="40%" | [http://www.facebook.com/pages/Sunshine-Coast-Unemployment-Action-Centre Website]<br/>
604-741-0776 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Terrace and District Community Services Society'''
| width="40%" | Legal advice and
| width="40%" | [http://www.tdcss.ca/ www.tdcss.ca]<br/>
information in the Lower
250-635-3178 <br>
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''The Advocacy Centre (Nelson)'''
| width="40%" | Legal advice and
| width="40%" | [https://advocacycentre.org/ www.advocacycentre.org]<br/>
information in the Lower
250-352-5777 <br>
Mainland for people who
1-877-352-5777 <br>
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Thompson Rivers University Community Legal Clinic (Kamloops)'''
| width="40%" | Legal advice and
| width="40%" | [http://www.tru.ca/law/students/outreach/Legal_Clinic.html Website]<br/>
information in the Lower
778-471-8490 <br>
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Traveling Poverty Law Advocate Program (Cranbrook)'''
| width="40%" | Legal advice and
| width="40%" | [http://tap.ccscranbrook.ca/ www.tap.ccscranbrook.ca]<br/>
information in the Lower
250-426-2976 <br>
Mainland for people who
1-877-298-2211 <br>
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''Unemployed Action Centre Society (Prince Rupert)'''
| width="40%" | Legal advice and
| width="40%" | 250-627-8776 <br>
information in the Lower
 
Mainland for people who
can’t afford a lawyer.
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
Phone: 604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''Credit Counseling Society of BC'''
| width="40%" | '''Upper Skeena Counselling & Legal Assistance Society (Hazelton)'''
| width="40%" | Provides assistance with debt problems.
| width="40%" | [http://www.usclas.com/ www.usclas.com]<br/>
| width="40%" | Website: [http://www.nomoredebts.org www.nomoredebts.org]<br/>
250-842-5218 <br>
Phone toll-free: 1-888-527-8999<br/>
1-877-842-5218 <br>
Email: info@nomoredebts.org


|- valign="top"
|- valign="top"
| width="20%" | '''Dial-A-Law'''
| width="40%" | '''Vancouver MPA Society'''
| width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi.
| width="40%" | [http://www.mpa-society.org/ www.mpa-society.org]<br/>
| width="40%" | Website: [http://www.dialalaw.org www.dialalaw.org]<br/>
604-482-3700 <br>
Phone: 604-687-4680 <br/>
Phone toll-free: 1-800-565-5297


|- valign="top"
|- valign="top"
| width="20%" | '''Lawyer Referral'''
| width="40%" | '''Vernon & District Women's Centre Society'''
| width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes.
| width="40%" | 250 542-3555 <br>
| width="40%" | Website: [http://www.cba.org/bc/initiatives/main/lawyer_referral.aspx www.cba.org/bc/]<br/>
Phone: 604-687-3221 (Greater Vancouver)<br/>
Phone toll-free: 1-800-663-1919 from anywhere else in the province.


|- valign="top"
|- valign="top"
| width="20%" | '''People's Law School'''
| width="40%" | '''Vernon Women's Transition House Society'''
| width="40%" | View the online animations "You Owe Money" and "Someone Owes You Money". 
| width="40%" | [http://vwts.ca/ www.vwts.ca]<br/>
| width="40%" | Website: [http://www.publiclegaled.bc.ca/ www.publiclegaled.bc.ca]; click on "Media" and then "Videos"
250-542-1122 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Mediate BC'''
| width="40%" | '''Women's Contact Society (Williams Lake)'''
| width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes.  
| width="40%" | [http://www.womenscontact.org/ www.womenscontact.org]<br/>
| width="40%" | Website: [http://www.mediatebc.com www.mediatebc.com]
250-392-4118 <br>
|-
 
|- valign="top"
| width="40%" | '''YMCA Munroe House Vancouver'''
| width="40%" | [https://ywcavan.org/programs/affordable-housing Website]<br/>
604-895-5800 <br>
 
|}
 
==Online resources==


{| class="wikitable"
|- valign="top"
|- valign="top"
| width="20%" | '''Clicklaw'''
| width="40%" | '''Clicklaw'''
| width="40%" | An Internet portal for public legal information and education in British Columbia.
| width="40%" | [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]
| width="40%" | Website: [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]


|- valign="top"
| width="40%" | '''PovNet'''
| width="40%" | [http://www.povnet.org/ www.povnet.org]
|}
|}
{{Tenant Survival Guide Navbox}}
{{Creative Commons for TRAC
|title = Tenant Survival Guide
|author =
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__NOGLOSSARY__
[[Category:Tenant Survival Guide]]

Latest revision as of 23:12, 17 September 2020

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Tenant Resource & Advisory Centre, 2018.

Government

BC Human Rights Tribunal www.bchrt.bc.ca

604 775-2000
1-888 440-8844

BC Housing www.bchousing.org

604-433-1711
1-866-465-6873

Office of the Information and Privacy Commissioner for BC http://www.oipc.bc.ca

604-879-5111
1-866-879-5111

Residential Tenancy Branch www.gov.bc.ca/landlordtenant

604-660-2421
1-800-665-8779

Service BC Office Locations

604-660-2421
1-800-663-7867

Tenant services

Lower Mainland

411 Seniors Centre Society (Vancouver) 411seniors.bc.ca

604-736-2033
1-866-884-0888

Archway Community Services www.archway.ca

604-859-7681

Access Pro Bono (Vancouver) www.accessprobono.ca/residential-tenancy-program

604-482-3195 ext. 1500
1-877-762-6664

Ann Davis Transition Society (Chilliwack) www.anndavis.org

604-792-2760

BC Human Rights Clinic (Vancouver) www.bchrc.net

604-622-1100
1-855-685-6222

Chimo Community Services (Richmond) www.chimoservices.com

604-279-7077

Community Legal Assistance Society (Vancouver) www.clasbc.net

604-685-3425
1-888-685-6222

Cythera Transition House Society (Maple Ridge) www.cythera.ca

604-685-3425
1-888-685-6222

Downtown Eastside Women’s Centre (Vancouver) www.dewc.ca

604-681-8480

First United Church Vancouver www.firstunited.ca

604-681-8365

Jewish Family Service Agency (Vancouver) www.jfsa.ca

604-257-5151

Justice Access Centre (Vancouver) Website

604-660-2084

Justice Access Centre (Victoria) Website

250-356-7012

Keys: Housing and Health Solutions (Surrey) 604-822-5791


Law Students’ Legal Advice Program www.lslap.bc.ca

604-822-5791

Maple Ridge/Pitt Meadows Community Services www.comservice.bc.ca

604-467-6911

MOSAIC Legal Advocacy Program (Vancouver) MOSAIC Legal Advocacy Program

604-254-9626

North Shore Community Resources www.nscr.bc.ca

604-985-7138

North Shore Multicultural Society www.nsms.ca

604-988-2931

Options Community Services Society (Surrey) www.options.bc.ca

604-584-5811

SHARE Family & Community Services (Coquitlam) www.sharesociety.ca

604-540-9161

Seniors Services Society (New Westminster) www.sharesociety.ca

604-520-6621

Sources Newton Resource Centre (Surrey) www.sourcesbc.ca

604-596-2311

St. Paul’s Advocacy (Vancouver) Advocacy Office

604-683-4287

Tenant Resource & Advisory Centre (Vancouver) www.tenants.bc.ca

604-255-0546
1-800-665-1185

The Kettle (Vancouver) www.thekettle.ca

604-251-2801

Vancouver Tenants Union www.vancouvertenantsunion.ca


Wilson Heights United Church (Vancouver) www.whuc.net/advocacy-program

604-325-9944

Vancouver Island

Burnside Gorge Community Centre (Victoria) www.burnsidegorge.ca

250-388-5251

Nanaimo Citizens Advocacy Association www.nanaimocaa.com

250-753-2321

Port Alberni - Port Alberni Friendship Center Website

250-723-8281

Ready to Rent (Victoria) www.readytorentbc.org

250-388-7171

Together Against Poverty Society (Victoria) www.tapsbc.ca

250-361-3521

University of British Columbia Indigenous Community Legal Clinic (Vancouver) Website

604-684-7334

University of Victoria Law Centre www.uvic.ca/law/about/centre

250-385-1221

Victoria Native Friendship Centre Website: www.vnfc.ca

250-384-3211

Wachiay Friendship Centre (Courtenay) www.wachiay.org

250-338-7793

West Coast Community Resources (Ucluelet) www.wccrs.ca

250-726-2343
1-877-726-2080

Other Parts of BC

Active Support Against Poverty (Prince George) 250-563-5531

1-877-563-6112

Bella Coola / Mid-Coast Legal Advocacy Program www.facebook.com/BCLegalAdvocates

250-799-0044
1-877-499-0044

Cariboo Friendship Society (Williams Lake) www.cariboofriendshipsociety.ca

250-398-6831

Columbia / Kootenay Advocacy and Education Resource Society www.ckaers.wikifoundry.com

250-837-4779

Community Connections (Revelstoke) www.community-connections.ca

250-837-2920

Elizabeth Fry Society (Kamloops) www.kamloopsefry.com

250-374-2119

Fort St. John Women's Resource Society www.fsjwrs.ca

250-787-1121

Living Positive Resource Centre (Kelowna) www.lprc.ca

778-753-5830

New Horizon Centre (Port Alberni) www.portalberni.cmha.bc.ca

250-724-7137

Nicola Valley Advocacy Centre (Merritt) 250-378-9632


North Cariboo Metis Association (Quesnel) 250-992-9722


Northern Rockies Aboriginal Women Society (Fort Nelson) www.nraws.org

250-233-8920

Okanagan Advocacy and Resource Society (Kelowna) 250-979-0201


Opportunities Advocacy Services (Campbell River) 250-286-3436


Penticton & Area Access Society www.accesscentre.org

250-493-6822
1-866-493-6822

Penticton & District Manufactured Home Owners Association www.pdmhoa.ca

250-498-0145

Powell River Community Resource Centre www.prcrc.org

604-485-0992

Prince George Native Friendship Centre www.pgnfc.com

250-564-3568

Shelter and Street Help Line www.bc211.ca/help-lines

2-1-1

Sunshine Coast Unemployment Action Centre (Gibsons) Website

604-741-0776

Terrace and District Community Services Society www.tdcss.ca

250-635-3178

The Advocacy Centre (Nelson) www.advocacycentre.org

250-352-5777
1-877-352-5777

Thompson Rivers University Community Legal Clinic (Kamloops) Website

778-471-8490

Traveling Poverty Law Advocate Program (Cranbrook) www.tap.ccscranbrook.ca

250-426-2976
1-877-298-2211

Unemployed Action Centre Society (Prince Rupert) 250-627-8776


Upper Skeena Counselling & Legal Assistance Society (Hazelton) www.usclas.com

250-842-5218
1-877-842-5218

Vancouver MPA Society www.mpa-society.org

604-482-3700

Vernon & District Women's Centre Society 250 542-3555
Vernon Women's Transition House Society www.vwts.ca

250-542-1122

Women's Contact Society (Williams Lake) www.womenscontact.org

250-392-4118

YMCA Munroe House Vancouver Website

604-895-5800

Online resources

Clicklaw www.clicklaw.bc.ca
PovNet www.povnet.org


Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada LicenceTenant Survival Guide © TRAC Tenant Resource & Advisory Centre is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.