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Difference between revisions of "Workers' Compensation Referrals (7:App C)"

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Workers' Compensation Referrals (7:App C) (view source)

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→‎Workers’ Advisers Office (WAO)
 
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{{REVIEWED LSLAP | date= July 21, 2022}}
{{REVIEWED LSLAP | date= August 1, 2023}}
{{LSLAP Manual TOC|expanded = workers}}
{{LSLAP Manual TOC|expanded = workers}}


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Unions provide more representation for injured workers than all other sources combined. If a worker was engaged in employment under a collective agreement when injured, their union or former union should be the first resource. Some unions will even help former members with claims arising out of injuries suffered in non-union employment.
Unions provide more representation for injured workers than all other sources combined. If a worker was engaged in employment under a collective agreement when injured, their union or former union should be the first resource. Some unions will even help former members with claims arising out of injuries suffered in non-union employment.


== Workers’ Advisors Offices (WAO) ==
== Workers’ Advisers Office (WAO) ==
*This is the primary resource for non-union workers having difficulties with the Board. The advisors have direct access to the claim file and provide workers with detailed, confidential advice about the claim. They also offer very accessible written information for claimants.
Website: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]<BR>
*The WAO only takes referrals by internet. Claimants must fill out the online inquiry form at the following website: https://www.labour.gov.bc.ca/wab/inquiry/. They will be contacted within 2 business days to set up a telephone appointment with an Intake Administrator.
Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>
{{ResourcesLSLAP_online
| online = [http://www.labour.gov.bc.ca/wab Website]
}}


Lower Mainland Regional Offices:
'''Lower Mainland Regional Offices:'''<BR>
260A - 4600 Jacombs Road, Richmond, BC V6V 3B1<BR>
Fax: (604) 713-0311


{{ResourcesLSLAP_addressphone
Unit A250a 20161 86th Avenue, Langley, BC V2Y 2C1<BR>
| address = 500-8100 Granville Avenue <br /> Richmond, BC V6Y 3T6
Fax: (778) 705-1106
| phone = (604) 713-0360 <br /> Toll-free within BC: 1-800-663-4261 <br /> Fax: (604) 713-0311
}}


{{ResourcesLSLAP_addressphone
This is the primary resource for non-union workers having difficulties with the Board. The advisors have direct access to the claim file and can provide workers with detailed and confidential advice about the claim. They also offer very accessible written information for claimants.
| address = 204 - 32555 Simon Avenue <br /> Abbotsford, BC V2T 4Y2
| phone = (604) 870-5488 <br /> Toll-free: 1-888-295-7781 <br /> Fax: (604) 870-5494
}}


== Employers’ Advisors Office ==
The WAO only takes referrals by internet. Claimants must fill out the [https://wao-preiq.labour.gov.bc.ca/ online inquiry form]. They will be contacted within 2 business days to set up a telephone appointment with an Intake Administrator.


{{ResourcesLSLAP_phoneonline
== Employers’ Advisers Office ==
| phone = (604) 713-0303 <br /> Toll-free within BC and Alberta: 1-800-925-2233 <br /> Fax: (604) 713-0345
Telephone''': 1 (800) 925-2233<BR>
| online = [http://www.labour.gov.bc.ca/eao Website]
Fax: 1 (855) 664-7993<BR>
}}
Email: eao@eao-bc.org
 
The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.


== Community Legal Assistance Society (CLAS) ==
== Community Legal Assistance Society (CLAS) ==
*CLAS may be able to help if a client has lost their appeal to the Worker’s Compensation Appeal Tribunal (WCAT) and wants the WCAT to reconsider their decision, or a court to overturn the decision; and if the advocate who helped the client at WCAT cannot assist anymore.
300 – 1140 West Pender Street, Vancouver, BC V6E 4G1<BR>
{{ResourcesLSLAP
Telephone: (604) 685-3425<BR>
| address = 300 – 1140 West Pender Street <br /> Vancouver, BC V6E 4G1 
Fax: (604) 685-7611<BR>
| phone = (604) 685-3425 <br /> Fax: (604) 685-7611 <br /> Toll-free: 1-888-685-6222
Toll-free: 1-888-685-6222
| online = [http://www.clasbc.net/ Website]
 
}}
CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.


== WCB Main Inspection Office ==
== WCB Main Inspection Office ==
*Complaints about violations of health & safety regulations should be directed here.
6951 Westminster Highway, Richmond, BC V7C 1C6<BR>
{{ResourcesLSLAP_addressphone
Telephone: (604) 273-2266<BR>
| address = 6951 Westminster Highway <br /> Richmond, BC V7C 1C6
Toll-free: 1-800-661-2112
| phone = (604) 273-2266 <br /> Toll-free (outside Vancouver): 1-800-661-2112
 
}}
Complaints about violations of health & safety regulations should be directed here.


== WCB Fair Practices Office ==
== WCB Fair Practices Office ==
*This office can be contacted when all internal remedies have been unsuccessful or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.
P.O. Box 5350 Stn. Terminal, Vancouver, BC V6B 5L5<BR>
*Most lawyers who do WCB applications or WCAT appeals require payment in advance. For more information please see the lawyer referral section in [[General_Legal_Help_Resources_(22:I)|Chapter 22]].
Telephone: (604) 276-3053<BR>
{{ResourcesLSLAP_addressphone
Fax: (604) 276-3103
| address = '''Street Address:''' 6951 Westminster Highway, Richmond, BC V7C 1C6 <br /> '''Mailing Address:''' P.O. Box 5350 Stn. Terminal, Vancouver, BC  V6B 5L5
 
| phone = (604) 276-3053 <br /> Fax (604) 276-3103
This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.  
}}
 
:'''Note''': Most lawyers who do WCB applications or WCAT appeals require payment in advance. For more information, please see the lawyer referral section in Chapter 22.




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