9,075
edits
Difference between revisions of "Disputing a Credit Card Bill"
From Clicklaw Wikibooks
Disputing a Credit Card Bill (view source)
Revision as of 00:54, 7 November 2023
, 00:54, 7 November 2023→Go deeper
Drew Jackson (talk | contribs) m |
Drew Jackson (talk | contribs) m (→Go deeper) |
||
| (3 intermediate revisions by the same user not shown) | |||
| Line 44: | Line 44: | ||
It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful. | It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful. | ||
===Step 5. Contact an | ===Step 5. Contact an ombudsperson=== | ||
You may be wondering, | You may be wondering, ''ombudsperson'', what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsperson. This is a bank employee who helps customers resolve their disputes with the bank. | ||
Check your credit card issuer’s | Check your credit card issuer’s ombudsperson policy. The Canadian Bankers Association provides a contact list for the ombudsperson offices for most Canadian banks. [https://cba.ca/resolving-problems-with-your-bank Visit their website]. | ||
===Go deeper=== | ===Go deeper=== | ||
If you’re looking to go further, we have more detail on the steps to dispute a credit card bill. [https://www.peopleslawschool.ca | If you’re looking to go further, we have more detail on the steps to dispute a credit card bill. [https://www.peopleslawschool.ca/disputing-credit-card-bill/ See our in-depth coverage of this topic]. | ||
==Who can help== | ==Who can help== | ||
