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Difference between revisions of "Disputing a Credit Card Bill"
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Disputing a Credit Card Bill (view source)
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===Step 5. Contact an ombudsperson=== | ===Step 5. Contact an ombudsperson=== | ||
You may be wondering, ombudsperson, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsperson. This is a bank employee who helps customers resolve their disputes with the bank. | You may be wondering, ''ombudsperson'', what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsperson. This is a bank employee who helps customers resolve their disputes with the bank. | ||
Check your credit card issuer’s ombudsperson policy. The Canadian Bankers Association provides a contact list for the ombudsperson offices for most Canadian banks. [https://cba.ca/resolving-problems-with-your-bank Visit their website]. | Check your credit card issuer’s ombudsperson policy. The Canadian Bankers Association provides a contact list for the ombudsperson offices for most Canadian banks. [https://cba.ca/resolving-problems-with-your-bank Visit their website]. | ||
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===Go deeper=== | ===Go deeper=== | ||
If you’re looking to go further, we have more detail on the steps to dispute a credit card bill. [https://www.peopleslawschool.ca | If you’re looking to go further, we have more detail on the steps to dispute a credit card bill. [https://www.peopleslawschool.ca/disputing-credit-card-bill/ See our in-depth coverage of this topic]. | ||
==Who can help== | ==Who can help== | ||
