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| {{DEMOWARNING}} | | {{REVIEWEDPLS | reviewer = [https://www.peopleslawschool.ca/about/team People's Law School]|date= February 2023}} {{Dial-A-Law TOC|expanded = help}} |
| {{Dial-A-Law Blurb}} | | Options for free or low-cost legal help include legal aid, pro bono services, legal clinics, and advocates. As well, learn the best sources of legal information for resolving legal problems. |
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| People sometimes grumble about the high cost of lawyers’ services. But many people don’t know that there’s a great deal of legal information and advice available at a very low cost – and even free in some cases. Because this script goes into some detail about what’s available, it is fairly long, so if you’re listening to this (as opposed to reading it), make sure you have a pen and paper handy to write down the phone numbers and websites mentioned.
| | ==What you should know== |
| | ===Legal aid covers some types of criminal, family, and immigration problems=== |
| | If you have a low income, and are facing some types of criminal, family, or immigration problems, you may be able to get a lawyer for free from '''legal aid'''. Contact Legal Aid BC by visiting [https://legalaid.bc.ca/ legalaid.bc.ca] or calling 604-408-2172 in Greater Vancouver or toll-free 1-866-577-2525 elsewhere in BC. Their website lists [https://legalaid.bc.ca/legal_aid/legalAidLocations.php legal aid service locations] across the province. |
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| Some sources for free legal information include:
| | If you don't qualify for representation by a legal aid lawyer, you may still be eligible for other legal aid services. These include duty counsel and lawyers who provide telephone advice. |
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| ===Clicklaw: [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]=== | | ====Duty counsel==== |
| Clicklaw is a website aimed at enhancing access to justice in BC. It features legal information and education designed for the public from many contributor organizations. ClickLaw includes the HelpMap, which can help people find law related services in communities across BC.
| | Most courthouses have lawyers called '''duty counsel'''. They give free legal advice to people of limited means who have a case in the courthouse on that day. If you are in court on a criminal or family matter, they can give you brief advice. They may be able to speak for you in court on simple matters. For duty counsel hours in the courthouse in your community, visit [https://legalaid.bc.ca/legal_aid/legalAdvice legalaid.bc.ca] or contact your local legal aid office. |
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| ===Courthouse Libraries BC: [http://www.courthouselibrary.ca www.courthouselibrary.ca]=== | | ====Telephone advice==== |
| It provides legal information services to the legal community and the general public of British Columbia. Their toll free number is 1.800.665.2570.
| | If you have a low income and are experiencing a family law issue, you may be eligible for free legal advice over the telephone from a family lawyer. '''Family LawLINE''' lawyers give brief "next step" advice about family law issues. Call Legal Aid BC at 604-408-2172 in Greater Vancouver or toll-free 1-866-577-2525 elsewhere in BC. |
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| ===Dial-A-Law: [http://www.dialalaw.org www.dialalaw.org]===
| | If you are arrested or detained and in police custody, you can call the '''Brydges Line''' to speak with a lawyer. This is a free 24-hour emergency number for legal advice. Call toll-free 1-866-458-5500. |
| Dial-A-Law is a library of free legal information prepared by lawyers. The program is funded by the Law Foundation of BC and operated by the Canadian Bar Association, BC Branch. It is available:
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| *by phone, as recorded scripts, at 604.687.4680 in the lower mainland or 1.800.565.5297 elsewhere in BC, and
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| *by audio and text, on the CBA BC Branch website.
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| ===Justice Education Society: [http://www.justiceeducation.ca www.justiceeducation.ca]===
| | If you are in police custody awaiting a bail hearing, you can get legal advice over the phone during the evenings and on weekends and holidays. You can reach Legal Aid BC’s '''advice counsel lawyers''' by calling toll-free 1-888-595-5677. |
| Justice Education Society, formerly the Law Courts Education Society, is dedicated to improving access to the legal system through hands-on, targeted, two-way education between the public and those working in the justice system. Call 604.660.9870 in Vancouver for enquiries.
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| ===Legal Services Society (LSS):=== | | ===Justice Access Centres provide free help on a range of problems=== |
| LSS provides free legal information in person and over the phone, and through our websites and publications in many languages.
| | '''Justice Access Centres''' in Vancouver, Victoria, Surrey, Nanaimo, and Abbotsford provide help with family issues and everyday problems such as work, housing or debt problems. The Justice Access Centres offer free mediation services and limited legal advice services. Many of these services are available to everyone. Some services (such as '''family advice lawyers''') are available to those on a low income. For more information, call Service BC toll-free at 1-800-663-7867 or [https://www2.gov.bc.ca/gov/content/justice/about-bcs-justice-system/justice-access-centres visit the BC government website]. |
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| *'''Publications''': www.legalaid.bc.ca. (click “Our publications”). LSS publications cover a variety of legal topics, including family law, child protection, immigration issues, Aboriginal legal issues, criminal matters, and poverty law. LSS publications can be read online or ordered for free through Crown Publicationsn by going to the Crown Publications website at [http://www.crownpub.bc.ca www.crownpub.bc.ca].
| | ===With pro bono services, lawyers volunteer to help people of limited means=== |
| | “Pro bono” means “for the public good." With '''pro bono legal services''', lawyers volunteer to provide free legal advice and assistance to those who can’t afford a lawyer or get legal aid. Through '''Access Pro Bono''', volunteer lawyers provide summary legal advice at a network of legal clinics around British Columbia. Other Access Pro Bono programs provide representation services in limited situations. Call 604-878-7400 in Greater Vancouver or toll-free 1-877-762-6664 from elsewhere in the province, or visit their website at [https://www.accessprobono.ca/get-legal-help accessprobono.ca]. |
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| *Other legal information, resources, and self-help guides are available on the '''LSS Family Law in British Columbia website''': [http://www.familylaw.lss.bc.ca www.familylaw.lss.bc.ca]. This site contains self-help materials to help people resolve family law problems, court forms, current family law information and resources, and links to useful related sites.
| | ===Specialized legal assistance for disadvantaged people=== |
| | Dozens of agencies provide legal assistance in specific areas to people who are disadvantaged or of limited means. |
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| *Information for Aboriginal people is available on the Aboriginal section of the LSS website, [http://www.legalaid.bc.ca/aboriginal/ www.legalaid.bc.ca/aboriginal/]. This section has information and publications about the issues that are important to Aboriginal people. It also has information about the help that legal aid and other groups can give.
| | '''Community Legal Assistance Society''' (CLAS) provides legal advice and assistance to people who are disadvantaged or whose human rights need protection. Visit [http://www.clasbc.net/ clasbc.net] or call 604-685-3425 in Vancouver or toll-free 1-888-685-6222. |
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| *'''Legal info outreach workers (LIOWs)''': [http://www.legalaid.bc.ca/legal_aid/legalInformationOutreachWorkers.asp www.legalaid.bc.ca/legal_aid/legalInformationOutreachWorkers.asp]. LIOWs are LSS staff located in Prince Rupert, Terrace and Vancouver who can help you find legal information and self-help resources on the Internet; give you printed legal information; refer you to other services such as family duty counsel and other community services; visit community groups to talk about LSS services, and collect feedback from community workers and the public about LSS programs; provide legal information and referral services by phone; and assist Community Court clients. To contact a legal information outreach worker, call the regional centre closest to you:
| | '''Native Courtworker and Counselling Association of BC''' provides culturally appropriate services to Indigenous people in communities across BC. Courtworkers help Indigenous people charged with a crime understand their rights and options, and navigate the court system. For more information, visit [http://www.nccabc.ca/ nccabc.ca] or call toll-free 1-877-811-1190. |
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| :'''''Terrace'''''
| | The '''Tenant Resource & Advisory Centre''' (TRAC) offers a telephone infoline to help tenants experiencing legal problems. They also provide free representation to tenants at dispute resolution hearings in limited situations. Call 604-255-0546 in Vancouver or toll-free 1-800-665-1185 or visit [http://tenants.bc.ca/ tenants.bc.ca]. |
| :207– 3228 Kalum Street
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| :250.635.2133 or
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| :1.800.787.2511 (call no charge, elsewhere in BC)
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| :'''''Vancouver'''''
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| :400 – 510 Burrard Street
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| :604.408.2172 (Greater Vancouver)
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| :1.866.577.2525 (call no charge, elsewhere in BC)
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| :'''''Prince Rupert''''' | |
| :c/o Government Agent Office
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| :201-3rd Avenue W.
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| :250.624.7701
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| :1.800.787.2511 (call no charge, elsewhere in BC)
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| *Aboriginal community legal workers (ACLW) are located in Duncan and Nanaimo. They provide legal information and limited advice about family and child protection law, and issues such as residential schools, housing, and wills and estates, explain the legal process and other options such as mediation, attend court with you, help you prepare forms and letters, participate in negotiations, talk on your behalf to Ministry of Children and Family Development staff, a legal aid lawyer, duty counsel, or your Band, and make referrals to other services. For hours and locations see the LSS website at www.legalaid.bc.ca (click “Information”, then “Aboriginal community legal workers”).
| | '''MOSAIC''' provides legal advice and representation to low-income immigrants and refugees. They help newcomers navigate the Canadian legal system. Call 604-254-9626 in Vancouver or visit [https://www.mosaicbc.org/ mosaicbc.org]. |
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| *Community partners are service providers located throughout BC who can help you get free legal information, call Legal Aid, find the nearest Legal Aid office, get legal help online, and connect with people who can help. For a list of community partner locations see the LSS website at www.legalaid.bc.ca (click "Information”, then “Community partners”)
| | In communities across the province, '''advocates''' provide free support and advocacy to low-income and marginalized people experiencing legal problems. Advocates help with legal problems such as tenancy or work problems, family violence, accessing government benefits, and immigration issues. Advocates work mostly out of community agencies, such as community service centres, churches or women's centres. Advocates are trained to help people assert their rights, including with the paperwork involved. PovNet has a '''Find an Advocate Map''' at [https://www.povnet.org/find-an-advocate povnet.org]. '''Clicklaw’s HelpMap''' at [http://www.clicklaw.bc.ca/helpmap clicklaw.bc.ca/helpmap] lists dozens of advocates in BC. |
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| ===Native Courtworker and Counselling Association of BC (NCCABC): [http://www.nccabc.ca www.nccabc.ca]=== | | ===Student legal clinics provide assistance in some communities=== |
| It provides culturally appropriate services to aboriginal people and communities consistent with their needs. Their number is 604.985.5355 in Greater Vancouver, and toll free 1.877.811.1190 elsewhere in BC. Select “About Us” then “Our Team” from the website for a list of local numbers.
| | At '''student legal clinics''' in the Lower Mainland and Victoria, law students can help those who would otherwise be unable to afford legal assistance. The students help with legal problems such as tenancy or work problems, accessing government benefits, (less serious) criminal charges, and small claims cases. In the Lower Mainland, call 604-822-5791 or visit [http://www.lslap.bc.ca/ lslap.bc.ca]. In the Victoria area, call 250-385-1221 or visit [https://thelawcentre.ca/ thelawcentre.ca]. |
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| ===The Multilingual Legal Website: [http://www.multilingolegal.ca www.multilingolegal.ca]=== | | ===You can get a low-cost consultation with a private lawyer=== |
| It is a new online resource designed to access legal publications in Spanish, French, Vietnamese, Chinese, Punjabi, Persian, Korean, and Arabic. Topics include: abuse, child protection, court orders, family violence, newcomers services and resources, welfare, and victim services. The site is sponsored by the Latin American Community Council and MOSAIC, and is funded by the Law Foundation of BC.
| | Lawyers across BC participate in the '''Lawyer Referral Service''', which can connect you with a lawyer for a free 15-minute consultation. The service is operated by Access Pro Bono. Call 604-687-3221 in the Lower Mainland or 1-800-663-1919 toll-free elsewhere in BC, or visit [https://www.accessprobono.ca/our-programs/lawyer-referral-service accessprobono.ca]. After you explain your problem, the service will give you the name of a lawyer who does that type of law in your area of the province. You contact the lawyer to make an appointment. The lawyer will meet with you for a free consultation for up to 15 minutes. The lawyer can provide some initial advice on your options. Then, if you and the lawyer agree, you can hire that lawyer at their regular rates. |
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| ===The Public Legal Education Society (also know as the People’s Law School)===
| | More generally, if you want to talk to a lawyer, but are afraid of what it might cost, call the lawyer. Ask what they charge for an initial consultation. Some lawyers don’t charge for the first interview and others charge very little. |
| This non-profit organization sponsors free lectures on a great variety of legal topics, taught mainly by lawyers. To contact the People’s Law School, phone 604.331.5400, or see their website at [http://www.publiclegaled.bc.ca www.publiclegaled.bc.ca].
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| ===The Public Library=== | | ===You can hire a lawyer to handle parts of your legal matter=== |
| Provincial and federal statutes can be found there, as well as many books about the law written especially for non-lawyers. Ask your reference librarian for help in finding what you need.
| | Instead of hiring a lawyer to handle your entire legal matter, you can hire a lawyer to handle specific parts. Doing so “unbundles” these tasks from the parts you can do yourself. With '''unbundled legal services''', you get assistance where you need it most, at a cost you can manage. You pay only for the tasks the lawyer works on. |
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| You have a legal problem, or at least you think you do, and you need some free or inexpensive help. Then the following services may be able to help you:
| | For example, if you’re going to court, you can hire a lawyer to help you prepare documents or to coach you on how to present your case. |
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| ===Lawyer Referral Service===
| | Unbundling works well for many people and many types of legal matters — but not for all. To learn about unbundled legal services and whether it might be a good fit for your situation, see [https://unbundlinglaw.peopleslawschool.ca/ unbundlinglaw.ca]. |
| It’s a public service offered by the BC Branch of the Canadian Bar Association, the same organization that operates Dial-A-Law. Call 604.687.3221 in the Lower Mainland or 1.800.663.1919 toll-free elsewhere in British Columbia. Explain briefly the type of problem, and the service will give you the name of a lawyer. Phone the lawyer and make an appointment. Tell the lawyer that Lawyer Referral Service sent you. The lawyer will give you up to a 30-minute appointment for $25. At the appointment, the lawyer will tell you if you have a legal problem. Then, if you and the lawyer agree, you can hire that lawyer at their normal rate. But you don't have to use that lawyer. You may decide you don't have a legal problem and don't need a lawyer. Or you may decide to find another lawyer.
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| Services provided by Legal Services Society (LSS): [http://www.legalaid.bc.ca www.legalaid.bc.ca]
| | ===Top sources of free legal information=== |
| *Legal Aid: [http://www.legalaid.bc.ca/legal_aid/ www.legalaid.bc.ca/legal_aid/]
| | There is a wealth of free legal information available online. Here are some of the best sources for British Columbians. |
| The Legal Services Society will pay for a lawyer to represent you if: your legal problem is covered by our legal aid rules, you meet the financial guidelines, and you have no other way of getting legal help. Legal problems that may be covered by legal aid include criminal charges, mental health and prison issues, serious family problems, child protection matters, and immigration problems.
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| To find a legal aid location near you, see the LSS website at [http://www.legalaid.bc.ca www.legalaid.bc.ca] and under “Legal aid,” click “Legal aid offices”. Or you can call the LSS province-wide Call Centre at 604.408.2172 (Greater Vancouver) or 1.866.577.2525 (call no charge, elsewhere in BC).
| | '''Clicklaw''' is a website operated by Courthouse Libraries BC to provide access to legal information for the layperson. It covers dozens of topics, and features problem-solving information. Visit [https://www.clicklaw.bc.ca/ clicklaw.bc.ca]. |
| *Brydges Line
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| If you are being investigated for a crime and in custody, or have been arrested or detained, you can get 24-hour access to emergency legal advice by phoning the “Brydges Line,” available through the Legal Services Society at 1.866.458.5500 (call no charge).
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| If you are being investigated for a crime but not in custody, you may be ableto get 24-hour access to emergency legal advice in some situations by phoning the “Brydges Line,” available through the Legal Services Society at 1.866.458.5500 (call no charge).
| | Courthouse Libraries BC also provides '''Clicklaw Wikibooks''', plain language legal publications that are born-wiki and can also be printed. See [http://wiki.clicklaw.bc.ca/ wiki.clicklaw.bc.ca]. |
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| *Advice counsel (lawyers) for people in custody
| | '''People’s Law School''' is a non-profit society dedicated to making the law accessible to everyone. Their website at [https://www.peopleslawschool.ca/ peopleslawschool.ca] provides free education and information to help people deal with the legal problems of daily life. Featured topics include consumer and debt problems, problems at work, and wills and estates. |
| If you know someone in custody at a police lock-up who is awaiting a bail hearing, they can get legal advice over the telephone during the evenings and on weekends and holidays. Advice counsel services are available by calling 1.888.595.5677 (no charge from anywhere in BC).
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| *Duty Counsel
| | '''Legal Aid BC''', the legal aid provider in the province, provides free legal information on family law, criminal law, immigration, and Aboriginal legal issues. Their main website [https://legalaid.bc.ca/ legalaid.bc.ca] includes many publications in languages other than English. Their '''Family Law in BC''' website at [https://family.legalaid.bc.ca/ family.legalaid.bc.ca] features self-help information for people in family disputes. Information for Aboriginal people is available on their '''Aboriginal Legal Aid in BC''' website at [https://aboriginal.legalaid.bc.ca/ aboriginal.legalaid.bc.ca]. |
| Criminal Law matters
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| Duty counsel are lawyers paid by LSS to provide legal services in Provincial Court to in- and out-of-custody accused people who have been charged with a crime, do not have a lawyer, do not qualify for legal aid, or have not yet contacted legal aid. Duty counsel can provide you with advice about the charges against you, court procedures, and your legal rights (including the right to counsel and the right to apply for legal aid). Duty counsel can also represent you at a bail hearing, and, if there is time, help with a guilty plea. While you do not have to be financially eligible for legal aid to receive duty counsel services, you must meet LSS coverage and eligibility requirements to get a referral for ongoing representation. For duty counsel hours of operation in your area, check your local court registry. Court registry contact information can be found on the Provincial Court of British Columbia website at www.provincialcourt.bc.ca (click “Judicial Administration” then “Court Locations Map”) or in the blue pages of your phone book (under “Government of British Columbia – Court Services”).
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| ===Are you Aboriginal? First Nations Court===
| | '''Justice Education Society''' improves the legal capability of people through education programs and resources to strengthen legal knowledge, skills and confidence. Visit [https://www.justiceeducation.ca/ justiceeducation.ca]. |
| If you self-identify as Aboriginal (if you think of yourself as Aboriginal), you may be able to have your bail or sentencing hearing in the First Nations Court of BC in New Westminster. There is duty counsel available at the First Nations Court. For more information, call the First Nations Court duty counsel at 1.877.601.6066 (no charge from anywhere in BC).
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| ===Immigration matters===
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| LSS provides duty counsel for people in detention at the Canada Border Services Agency's enforcement centre in Vancouver. Duty counsel provide detainees with advice regarding procedures and their legal rights, and may appear on their behalf at detention hearings. Clients do not have to meet LSS financial eligibility requirements to receive these services.
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| *Family Duty Counsel
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| Family duty counsel are lawyers paid by LSS to assist people with low incomes with family law problems or child protection issues (where the Ministry for Children and Families becomes involved with your family). If you do not have your own lawyer, duty counsel can give you advice, speak on your behalf in court on simple matters, and attend family case conferences in some courts. Duty counsel first assists those who are financially eligible, and may assist others if time permits. Duty counsel will not take on your whole case and will not represent you at a trial.
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| ===In Provincial Court===
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| Duty counsel are available by appointment or on a walk-in basis in Vancouver, Surrey, Port Coquitlam, Nanaimo and New Westminster (although appointments are encouraged). At other locations, duty counsel services are on a drop-in basis. The lawyers must first help people who have matters in court that day, but can assist others once they are not needed in court. For duty counsel hours in your community, go to the LSS website at [http://www.legalaid.bc.ca www.legalaid.bc.ca] (click “Legal advice” then “Family law matters”, then "How to find Provincial Court family duty consel") or contact your local legal aid office. You can also contact your local court registry (look in the blue pages of your phone book under "Government of British Columbia – Court Services").
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| ===In Supreme Court===
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| If you are a person with a low income experiencing separation or divorce, you may be eligible for free legal advice from Supreme Court family duty counsel. Duty counsel are lawyers who can provide advice about: parenting arrangements, child support, property (limited advice), tentative settlement agreements, and court procedures. They can also attend judicial case conferences at some courts. Duty counsel may be able to help you even if you are not financially eligible. Duty counsel are available by appointment or on a walk-in basis in Vancouver. At other locations, duty counsel services are on a drop-in basis.
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| For the addresses and phone numbers of BC Supreme Court registries, look in the blue pages of your phone book under "Government of British Columbia – Court Services". For Supreme Court duty counsel hours, go to the LSS website at [http://www.legalaid.bc.ca www.legalaid.bc.ca] (click “Legal advice” then “Family law matters”, then “How to find Supreme Court family duty counsel”) or call your local legal aid office.
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| *Family Advice Lawyers
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| If you are a parent with a low income and experiencing separation or divorce, you may be eligible for free legal advice from a family advice lawyer. These lawyers are available at the Vancouver Justice Access Centre, the Nanaimo Justice Access Centre, the Family Justice Centre in Kelowna, the New Westminster Family Justice Centre, and at courthouses in Kamloops, Prince George, Surrey and Victoria. Services are available by referral from a family justice counsellor or a child support officer.
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| For more information about this service, call Enquiry BC at 604.660.2421 (from Vancouver), 250.387.6121 (from Victoria) or 1.800.663.7867 (from anywhere else in the province), and ask to be connected to a family justice counsellor’s office in one of the locations above.
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| *Family LawLINE
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| If you are a person with a low income experiencing a family law issue, you may be eligible for free legal advice over the telephone from a family lawyer. To be considered for this service, call the LSS province-wide Call Centre at 604.408.2172 (Greater Vancouver) or 1.866.577.2525 (call no charge, elsewhere in BC). The Provincial Call Centre is open the following hours: Mondays, Tuesdays, Thursdays, and Fridays from 9:30 am to 3 pm, and Wednesdays from 9:30 am to 2:30 pm.
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| Pro Bono Legal Services
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| “Pro bono” basically means “free,” and in these programs, private and experienced lawyers volunteer to provide free legal advice to those who can’t reasonably afford a lawyer or can’t get Legal Aid.
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| *Access Pro Bono Society of BC: [http://www.accessprobono.ca www.accessprobono.ca]
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| Access Pro Bono promotes access to justice in BC by providing and fostering quality pro bono legal services for people and non-profit organizations of limited means. Access Pro Bono provides summary legal advice through its network of legal clinics around the province. It also provides representation services in limited situations, through its Roster Programs, Civil Chambers Duty Counsel Project (Vancouver), and the Nanaimo Children's Lawyer Project. The client access phone numbers for all services are 604.878.7400 in Greater Vancouver or 1.877.762.6664 from anywhere else in the province.
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| *BC Public Interest Advocacy Centre: [http://www.bcpiac.com www.bcpiac.com]
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| BCPIAC is a non-profit, public interest law office. Its task is to provide representation to groups that would not otherwise have the resources to effectively assert their interests. Call 604.687.3063 in Vancouver.
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| *Community Legal Assistance Society (CLAS): [http://www.clasbc.net www.clasbc.net]
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| The purpose of the Community Legal Assistance Society (CLAS) is to provide legal advice and assistance and to use and develop the law for the benefit of people who are physically, mentally, socially, economically or otherwise disadvantaged or whose human rights need protection. Call 604.685.3425 in Vancouver or toll free 1.888.685.6222.
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| *Immigration & Multicultural Services:
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| **Affiliation of Multicultural Societies and Service Agencies of BC (AMSSA): [http://www.amssa.org www.amssa.org]
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| AMSSA provides leadership in advocacy and education in British Columbia for anti-racism, human rights, and social justice. AMSSA supports its members in serving immigrants, refugees and culturally diverse communities. Call 604.718.2780 in Vancouver or 1.888.355.5560.
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| **Immigrant Services Society of BC: [http://www.issbc.org www.issbc.org]
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| Immigrant Services Society of BC (ISS) will continue to be a leader in identifying the needs of immigrants and refugees and in developing, demonstrating and delivering effective, quality programs and services which meet those needs. Call 604.684.7498 or 604.684.2561 in Vancouver.
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| **MOSAIC: [http://www.mosaicbc.com www.mosaicbc.com]
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| MOSAIC is a multilingual non-profit organization dedicated to addressing issues that affect immigrants and refugees in the course of their settlement and integration into Canadian society. Call 604.254.9626 in Vancouver.
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| **S.U.C.C.E.S.S.: [http://www.successbc.ca www.successbc.ca]
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| S.U.C.C.E.S.S. supports the well being of Canadians and immigrants from diverse ethnic origins through the provision of social, educational and health services, business and community development, and advocacy. Call 604.684.1628 in Vancouver for general inquiries.
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| *Justice Access Centres (Nanaimo, Vancouver and Victoria): [http://www.ag.gov.bc.ca/justice-access-centre/ www.ag.gov.bc.ca/justice-access-centre/]
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| The justice access centres are the place to come when you need help with family and civil law issues that affect your everyday life, such as separation or divorce, income security, employment, housing or debt. The Justice Access Centres have information and services you need to reach solutions to your problems. Services are provided in person, but you can call for information: ◦Nanaimo: 250.741.5447 or toll free 1.800.578.8511
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| **Vancouver: 604.660.2084
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| **Victoria: 250.356.7012
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| *Tenant Resource & Advisory Centre (TRAC): [http://www.tenants.bc.ca www.tenants.bc.ca]
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| TRAC is a Vancouver-based non-profit organization that offers services on legal information for tenants, publications on tenants’ rights, organizing tenants and workshops. Call 604.255.0546 in Vancouver or toll free 1.800.665.1185.
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| ==Law School Student Services==
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| *The Law Student’s Legal Advice Program (LSLAP): [http://www.lslap.bc.ca www.lslap.bc.ca]
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| It is a student-run organization that provides legal advice to those who cannot otherwise afford such assistance. Since recent cutbacks to Legal Aid in the province, LSLAP has become increasingly important in dispensing free legal advice. The main number is 604.822.5791. Their manual of free legal information is available online.
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| *The Law Centre: [http://www.thelawcentre.ca www.thelawcentre.ca]
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| It is a service of the University of Victoria, Faculty of Law. It provides advice, assistance and representation to clients who cannot afford a lawyer. Free legal representation is for those who are qualified for legal assistance. Call 250.385.1221 or check their website for more information.
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| ==Private Lawyers==
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| If you want to talk to a lawyer of your choice, but you’re afraid of what it might cost, call the lawyer and ask what they would charge for an initial consultation. Some lawyers don’t charge for the first interview and others charge very little.
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| Legal Researches and Websites
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| *Best Guide to Canadian Legal Research: [http://www.legalresearch.org www.legalresearch.org]
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| A starting point for legal research. Effective strategies and techniques for Canadian legal research, find and using secondary sources, finding and analyzing cases, updating your research, legal writing, and frequently asked questions.
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| *Department of Justice, Canada: [http://www.canada.justice.gc.ca www.canada.justice.gc.ca]
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| Information on issues related to federal laws. For example, federal statutes and regulations, constitutional documents, court decisions, child support guidelines, and immigration matters.
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| *BC Ministry of Justice: [http://www.gov.bc.ca/justice www.gov.bc.ca/justice]
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| The website has information on court services, criminal justice, family law, justice reform and other related links.
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| *Provincial Court of British Columbia: [http://www.provincialcourt.bc.ca www.provincialcourt.bc.ca]
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| Information on appeals, alternatives trial, frequently asked questions, the complaint process, a court locations map as well as some information about criminal, youth, family, small claims, traffic, bylaw matters and related laws.
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| ==Other Information and Referral Services==
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| *BC211 provides information and referral services. Staff can provide information and refer you to the appropriate community, social or government services. Call 211 or 604.875.6381. Check their website at [http://www.bc211.ca www.bc211.ca].
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| *If you live in the Okanagan area of BC, you can call the Social Planning Council for the North Okanagan at 250.545.8572 or visit www.socialplanning.ca. They’ve published a "Can We Help You?" guide to community services that are available primarily in the Okanagan.
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| *VictimLink BC is a 24-hour phone service for victims of all crimes anywhere in BC. Call 1.800.563.0808 in BC or visit their website at [http://www.victimlinkbc.ca www.victimlinkbc.ca].
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| Some other Resources for Legal Information
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| *Adoption (Ministry of Children & Family Development): www.mcf.gov.bc.ca/adoption
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| *Artists' Legal Outreach: www.artistslegaloutreach.ca
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| *Atira: Women’s Resource Society: www.atira.bc.ca
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| *BC Centre for Elder Advocacy and Support: www.bcceas.ca
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| *BC Coalition of People with Disabilities: www.bccpd.bc.ca
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| *BC Laws: www.bclaws.ca
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| *Better Business Bureau: www.bbb.org
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| *Builders Lien Act Support Materials: www.bcli.org/builders-lien-act
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| *Canadian Bar Association: www.cba.org
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| *Canadian Human Rights Commission: www.chrc-ccdp.ca
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| *Canadian Marketing Association: www.the-cma.org
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| *CHIMO Crisis Services: www.chimocrisis.com
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| *College of Physicians and Surgeons: www.cpsbc.ca
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| *Competition Bureau: www.competitionbureau.gc.ca
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| *Consumer Protection BC: www.consumerprotectionbc.ca
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| *Co-operative Housing Federation of BC: www.chf.bc.ca
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| *Court Services: www.ag.gov.bc.ca/courts/
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| *Credit Counselling: www.nomoredebts.org
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| *Dispute Resolution Office: www.ag.gov.bc.ca/dro
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| *Employer’s Advisers Office: www.labour.gov.bc.ca/eao
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| *Employment Standards Branch: www.labour.gov.bc.ca/esb/
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| *Federal Court of Canada: www.fct-cf.gc.ca
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| *Family Maintenance Enforcement Program (FMEP): www.fmep.gov.bc.ca
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| *Human Rights Protection: www.ag.gov.bc.ca/human-rights-protection/
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| *JusticeBC: www.justicebc.ca
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| *La justice en français: www.ajefcb.ca
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| *Law Society of BC: www.lawsociety.bc.ca
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| *Lawyer Referral Services in Canada: [http://www.justice.gc.ca/eng/fl-df/enforce-execution/ www.justice.gc.ca/eng/fl-df/enforce-execution/]
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| *Legislative Assembly of BC: [http://wwww.leg.bc.ca wwww.leg.bc.ca]
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| *Mediate BC Society: [http://www.mediatebc.com www.mediatebc.com]
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| *Men’s Resources: [http://www.vicmen.org www.vicmen.org]
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| *Mental Health and Addictions: [http://www.health.gov.bc.ca/mhd www.health.gov.bc.ca/mhd]
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| *Ministry of Finance: [http://www.gov.bc.ca/fin/ www.gov.bc.ca/fin/]
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| *Ministry of Health Services: [http://www.gov.bc.ca/health www.gov.bc.ca/health]
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| *Multiple Sclerosis Society of Canada: [http://www.mssociety.ca www.mssociety.ca]
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| *Office of the Information and Privacy Commissioner: [http://www.oipc.bc.ca www.oipc.bc.ca]
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| *Old Age Security Benefits: [http://www.servicecanada.gc.ca/eng/services/pensions/oas/ www.servicecanada.gc.ca/eng/services/pensions/oas/]
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| *Pivot Legal Society: [http://www.pivotlegal.org www.pivotlegal.org]
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| *Prisoners’ Legal Services: 1.888.839.8889
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| *Public Guardian and Trustee of Canada: [http://www.trustee.bc.ca www.trustee.bc.ca]
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| *RCMP: [http://www.rcmp.ca www.rcmp.ca]
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| *Real Estate Council of BC: [http://www.recbc.ca www.recbc.ca]
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| *Residential Tenancy Branch: [http://www.rto.gov.bc.ca www.rto.gov.bc.ca]
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| *Silver Harbour Centre (senior service in North Vancouver): [http://www.silverharbourcentre.com www.silverharbourcentre.com]
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| *The society of Notaries Public of BC: [http://www.notaries.bc.ca www.notaries.bc.ca]
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| *Vancouver Rape Relief & Women's Shelter: [http://www.rapereliefshelter.bc.ca www.rapereliefshelter.bc.ca]
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| *Vital Statistics Agency: [http://www.vs.gov.bc.ca www.vs.gov.bc.ca]
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| *West Coast Environmental Law: [http://www.wcel.org www.wcel.org]
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| *WorkSafeBC: [http://www.worksafebc.com www.worksafebc.com]
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| *Workers’ Advisers Office: [http://www.labour.gov.bc.ca/wab www.labour.gov.bc.ca/wab
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| [updated May 2014]
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| | In communities across BC, '''public libraries''' provide access to books and resources about the law aimed at non-lawyers. Librarians can help in finding what you need. Visit [https://newtobc.ca/bc-libraries/ newtobc.ca/bc-libraries] for a map of public libraries across the province. |
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| {{Dial-A-Law Copyright}} | | {{Dial-A-Law Copyright}} |
| This information applies to British Columbia, Canada. Last reviewed for legal accuracy by People's Law School in February 2023.
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Options for free or low-cost legal help include legal aid, pro bono services, legal clinics, and advocates. As well, learn the best sources of legal information for resolving legal problems.
What you should know
Legal aid covers some types of criminal, family, and immigration problems
If you have a low income, and are facing some types of criminal, family, or immigration problems, you may be able to get a lawyer for free from legal aid. Contact Legal Aid BC by visiting legalaid.bc.ca or calling 604-408-2172 in Greater Vancouver or toll-free 1-866-577-2525 elsewhere in BC. Their website lists legal aid service locations across the province.
If you don't qualify for representation by a legal aid lawyer, you may still be eligible for other legal aid services. These include duty counsel and lawyers who provide telephone advice.
Duty counsel
Most courthouses have lawyers called duty counsel. They give free legal advice to people of limited means who have a case in the courthouse on that day. If you are in court on a criminal or family matter, they can give you brief advice. They may be able to speak for you in court on simple matters. For duty counsel hours in the courthouse in your community, visit legalaid.bc.ca or contact your local legal aid office.
Telephone advice
If you have a low income and are experiencing a family law issue, you may be eligible for free legal advice over the telephone from a family lawyer. Family LawLINE lawyers give brief "next step" advice about family law issues. Call Legal Aid BC at 604-408-2172 in Greater Vancouver or toll-free 1-866-577-2525 elsewhere in BC.
If you are arrested or detained and in police custody, you can call the Brydges Line to speak with a lawyer. This is a free 24-hour emergency number for legal advice. Call toll-free 1-866-458-5500.
If you are in police custody awaiting a bail hearing, you can get legal advice over the phone during the evenings and on weekends and holidays. You can reach Legal Aid BC’s advice counsel lawyers by calling toll-free 1-888-595-5677.
Justice Access Centres provide free help on a range of problems
Justice Access Centres in Vancouver, Victoria, Surrey, Nanaimo, and Abbotsford provide help with family issues and everyday problems such as work, housing or debt problems. The Justice Access Centres offer free mediation services and limited legal advice services. Many of these services are available to everyone. Some services (such as family advice lawyers) are available to those on a low income. For more information, call Service BC toll-free at 1-800-663-7867 or visit the BC government website.
With pro bono services, lawyers volunteer to help people of limited means
“Pro bono” means “for the public good." With pro bono legal services, lawyers volunteer to provide free legal advice and assistance to those who can’t afford a lawyer or get legal aid. Through Access Pro Bono, volunteer lawyers provide summary legal advice at a network of legal clinics around British Columbia. Other Access Pro Bono programs provide representation services in limited situations. Call 604-878-7400 in Greater Vancouver or toll-free 1-877-762-6664 from elsewhere in the province, or visit their website at accessprobono.ca.
Specialized legal assistance for disadvantaged people
Dozens of agencies provide legal assistance in specific areas to people who are disadvantaged or of limited means.
Community Legal Assistance Society (CLAS) provides legal advice and assistance to people who are disadvantaged or whose human rights need protection. Visit clasbc.net or call 604-685-3425 in Vancouver or toll-free 1-888-685-6222.
Native Courtworker and Counselling Association of BC provides culturally appropriate services to Indigenous people in communities across BC. Courtworkers help Indigenous people charged with a crime understand their rights and options, and navigate the court system. For more information, visit nccabc.ca or call toll-free 1-877-811-1190.
The Tenant Resource & Advisory Centre (TRAC) offers a telephone infoline to help tenants experiencing legal problems. They also provide free representation to tenants at dispute resolution hearings in limited situations. Call 604-255-0546 in Vancouver or toll-free 1-800-665-1185 or visit tenants.bc.ca.
MOSAIC provides legal advice and representation to low-income immigrants and refugees. They help newcomers navigate the Canadian legal system. Call 604-254-9626 in Vancouver or visit mosaicbc.org.
In communities across the province, advocates provide free support and advocacy to low-income and marginalized people experiencing legal problems. Advocates help with legal problems such as tenancy or work problems, family violence, accessing government benefits, and immigration issues. Advocates work mostly out of community agencies, such as community service centres, churches or women's centres. Advocates are trained to help people assert their rights, including with the paperwork involved. PovNet has a Find an Advocate Map at povnet.org. Clicklaw’s HelpMap at clicklaw.bc.ca/helpmap lists dozens of advocates in BC.
Student legal clinics provide assistance in some communities
At student legal clinics in the Lower Mainland and Victoria, law students can help those who would otherwise be unable to afford legal assistance. The students help with legal problems such as tenancy or work problems, accessing government benefits, (less serious) criminal charges, and small claims cases. In the Lower Mainland, call 604-822-5791 or visit lslap.bc.ca. In the Victoria area, call 250-385-1221 or visit thelawcentre.ca.
You can get a low-cost consultation with a private lawyer
Lawyers across BC participate in the Lawyer Referral Service, which can connect you with a lawyer for a free 15-minute consultation. The service is operated by Access Pro Bono. Call 604-687-3221 in the Lower Mainland or 1-800-663-1919 toll-free elsewhere in BC, or visit accessprobono.ca. After you explain your problem, the service will give you the name of a lawyer who does that type of law in your area of the province. You contact the lawyer to make an appointment. The lawyer will meet with you for a free consultation for up to 15 minutes. The lawyer can provide some initial advice on your options. Then, if you and the lawyer agree, you can hire that lawyer at their regular rates.
More generally, if you want to talk to a lawyer, but are afraid of what it might cost, call the lawyer. Ask what they charge for an initial consultation. Some lawyers don’t charge for the first interview and others charge very little.
You can hire a lawyer to handle parts of your legal matter
Instead of hiring a lawyer to handle your entire legal matter, you can hire a lawyer to handle specific parts. Doing so “unbundles” these tasks from the parts you can do yourself. With unbundled legal services, you get assistance where you need it most, at a cost you can manage. You pay only for the tasks the lawyer works on.
For example, if you’re going to court, you can hire a lawyer to help you prepare documents or to coach you on how to present your case.
Unbundling works well for many people and many types of legal matters — but not for all. To learn about unbundled legal services and whether it might be a good fit for your situation, see unbundlinglaw.ca.
Top sources of free legal information
There is a wealth of free legal information available online. Here are some of the best sources for British Columbians.
Clicklaw is a website operated by Courthouse Libraries BC to provide access to legal information for the layperson. It covers dozens of topics, and features problem-solving information. Visit clicklaw.bc.ca.
Courthouse Libraries BC also provides Clicklaw Wikibooks, plain language legal publications that are born-wiki and can also be printed. See wiki.clicklaw.bc.ca.
People’s Law School is a non-profit society dedicated to making the law accessible to everyone. Their website at peopleslawschool.ca provides free education and information to help people deal with the legal problems of daily life. Featured topics include consumer and debt problems, problems at work, and wills and estates.
Legal Aid BC, the legal aid provider in the province, provides free legal information on family law, criminal law, immigration, and Aboriginal legal issues. Their main website legalaid.bc.ca includes many publications in languages other than English. Their Family Law in BC website at family.legalaid.bc.ca features self-help information for people in family disputes. Information for Aboriginal people is available on their Aboriginal Legal Aid in BC website at aboriginal.legalaid.bc.ca.
Justice Education Society improves the legal capability of people through education programs and resources to strengthen legal knowledge, skills and confidence. Visit justiceeducation.ca.
In communities across BC, public libraries provide access to books and resources about the law aimed at non-lawyers. Librarians can help in finding what you need. Visit newtobc.ca/bc-libraries for a map of public libraries across the province.
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