My Landlord Wants to Keep My Deposit

BC Landlords are allowed to charge half of one month’s rent as a security deposit and, if pets are allowed, an additional half of one month’s rent as a pet damage deposit. A landlord can only ask for one pet damage deposit, regardless of the number of pets allowed in the rental unit.

First Steps

In order to get your deposit returned, you must first provide your landlord with a forwarding address in writing within one year of the end of your tenancy. See TRAC’s template letter, Request for the Return of a Security / Pet Damage Deposit. Once you have provided your forwarding address and your tenancy has officially ended, your landlord has 15 days to do one of three things:

• return your deposit,
• get your written consent to keep some or all of your deposit, or
• apply for dispute resolution to keep some or all of your deposit.

Your landlord can return your deposit by delivering it in person, mailing it, leaving it in your mailbox or mail slot, or sending it electronically. If your landlord returns your deposit by electronic means, they are not allowed to charge you a fee.

What happens next?

Your landlord cannot decide on their own to keep your deposit. If they believe they are entitled to it, they must obtain written permission from either you or the Residential Tenancy Branch. If the 15-day deadline passes without your landlord returning the deposit, obtaining your written consent, or applying for dispute resolution, you are allowed to file your own application against your landlord for double the amount of the deposit.

Where to get help

For more detailed information on residential tenancy law in British Columbia, see the following resources:

• TRAC’s website
• TRAC’s online course, Renting It Right
• Residential Tenancy Branch website
• PovNet’s Find an Advocate Map
• Access Pro Bono, Lawyer Referral Service, or private bar lawyers.

A mandatory direction of the court that is binding and enforceable upon the parties to a court proceeding. An "interim order" is a temporary order made following the hearing of an interim application. A "final order" is a permanent order, made following the trial of the court proceeding or the parties' settlement, following which the only recourse open to a dissatisfied party is to appeal. Failing to abide by the terms of an order may constitute contempt of court. See "appeal," "consent order," "contempt of court," "decision" and "declaration."

Processes used to resolve legal disputes, including negotiation, collaborative settlement processes, mediation, arbitration and litigation.

(1) Agreement, or (2) the giving of permission for a thing to happen or not happen.

In law, (1) the physical railing separating the public gallery in a courtroom from the area where the judge and lawyers sit, (2) lawyers as a group, or (3) the place where lawyers go after work.