Where to Get Help for Consumer Law Essentials
Here are options for further information and assistance with consumer problems.
Access Pro Bono
Volunteer lawyers provide free legal advice to qualifying persons who cannot obtain legal aid or afford a lawyer.
- Lower Mainland: 604-878-7400
- Toll-free: 1-877-762-6664
- www.accessprobono.ca
Better Business Bureau of Mainland British Columbia
A non-profit organization that assists people in the Lower Mainland and interior BC in finding businesses they can trust.
- Toll-free: 1-888-803-1222
- Email: contactus@mbc.bbb.org
- www.mbc.bbb.org
Better Business Bureau of Vancouver Island
A non-profit organization that assists people on Vancouver Island in finding businesses they can trust.
- Toll-free: 1-877-826-4222
- Email: info@vi.bbb.org
- www.vi.bbb.org
Competition Bureau
A federal agency that helps consumers make informed purchasing decisions. They help combat deceptive selling practices and scams.
- Phone toll-free: 1-800-348-5358
- Toll-free TTY: 1-800-642-3844 (for hearing-impaired only)
- www.competitionbureau.gc.ca
Consumer Protection BC
A non-profit organization that helps protect consumers in BC. They provide assistance and investigate complaints relating to certain types of consumer problems and contracts.
- Toll-free: 1-888-564-9963
- Email: info@consumerprotectionbc.ca
- www.consumerprotectionbc.ca
Lawyer Referral
The Canadian Bar Association, BC Branch offers referrals to lawyers who can provide a half-hour consultation for $25.
- Lower Mainland: 604-687-3221
- Toll-free: 1-800-663-1919
- Email: lawyerreferral@cbabc.org
- www.cbabc.org
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 Consumer Law Essentials © People's Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence.
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