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v • d • e Consumer Law Wikibook

Introduction	Acknowledgements & credits · Glossary

Problems with a Purchase	How do I start a complaint? · Steps to make a complaint · Small Claims Court

Problems with Home Repairs	What should I put in a written contract? · Tips about hiring a contractor · Tips about paying for repairs · Disagreements about the repair work

Someone Owes You Money	How do I write a demand letter? · When do I go to court? · Getting legal help from a lawyer

Problems with Debt	Where do I start? · What do I put in my budget? · What can the Credit Counseling Society do to help me? · How do I contact my creditors and what do I say? · Debt collectors

Identity Theft	What does identity theft mean? · How do they get the information? · Minimizing risks · What can you do if your identity is stolen?

Internet Scams	"Free trial" scams · Phishing and smishing · Anti-virus scam · Smartphone app scam · Facebook link-sharing scam · Bogus Internet services · Overpayment scams · Free government money · West African scams

Loan and Credit Scams	Advance fee loan scams · Bogus credit cards · Wipe your credit report clean

Work Scams	Work at home, make huge profits · Mystery shopper scams · Bogus franchises · Pyramid schemes

Prize, Sales and Relative Scams	Prize and contest scams · Door-to-door scams · Relative scams

Sources of Help for Consumers	Consumer Protection BC · Options for information and assistance

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