5,109
edits
Line 132: | Line 132: | ||
==== Step 1: Making a Complaint ==== | ==== Step 1: Making a Complaint ==== | ||
Individuals can make complaints orally or in writing to the relevant RCMP detachment | Individuals can make complaints orally or in writing to the relevant RCMP detachment, or to the Commission. The complaint will be acknowledged in writing. A member of the detachment will contact the complainant, and may attempt an informal resolution of the complaint. The most effective method is generally to send a written complaint to the Commission’s regional office. | ||
Generally, a complaint must be made within one year after the day on which the conduct is alleged to have occurred (RCMPA s 45. | Generally, a complaint must be made within one year after the day on which the conduct is alleged to have occurred (RCMPA s 45.53(5)). However, the Commission may extend the time limit for making a complaint if the Commission is of the opinion that there are good reasons for doing so and that it is not contrary to the public interest (s 45.53(6)). | ||
==== Step 2: Informal Resolution ==== | ==== Step 2: Informal Resolution ==== |
edits