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Difference between revisions of "Complaints Concerning Police Conduct (5:V)"

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==== Step 1: Making a Complaint ====
==== Step 1: Making a Complaint ====


Individuals can make complaints orally or in writing to the relevant RCMP detachment, to the Commanding Officer of “E” Division, or to the Commission, either in Surrey or at the regional office.  The complaint will be acknowledged in writing.  A member of the detachment will contact the complainant, and may attempt an informal resolution of the complaint.  The most effective method is generally to send a written complaint to the Commission’s regional office.
Individuals can make complaints orally or in writing to the relevant RCMP detachment, or to the Commission.  The complaint will be acknowledged in writing.  A member of the detachment will contact the complainant, and may attempt an informal resolution of the complaint.  The most effective method is generally to send a written complaint to the Commission’s regional office.


Generally, a complaint must be made within one year after the day on which the conduct is alleged to have occurred (RCMPA s 45.3(5)).  However, the Commission may extend the time limit for making a complaint if the Commission is of the opinion that there are good reasons for doing so and that it is not contrary to the public interest (s 45.3(6)).
Generally, a complaint must be made within one year after the day on which the conduct is alleged to have occurred (RCMPA s 45.53(5)).  However, the Commission may extend the time limit for making a complaint if the Commission is of the opinion that there are good reasons for doing so and that it is not contrary to the public interest (s 45.53(6)).


==== Step 2: Informal Resolution ====
==== Step 2: Informal Resolution ====
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