Here are options for further information and assistance with consumer problems.
Access Pro Bono
Volunteer lawyers provide free legal advice to qualifying persons who cannot obtain legal aid or afford a lawyer.
- Lower Mainland: 604-878-7400
- Toll-free: 1-877-762-6664
- www.accessprobono.ca
Better Business Bureau of Mainland British Columbia
A non-profit organization that assists people in the Lower Mainland and interior BC in finding businesses they can trust.
- Toll-free: 1-888-803-1222
- contactus@mbc.bbb.org
- www.mbc.bbb.org
Better Business Bureau of Vancouver Island
A non-profit organization that assists people on Vancouver Island in finding businesses they can trust.
- Toll-free: 1-877-826-4222
- info@vi.bbb.org
- www.vi.bbb.org
Competition Bureau
A federal agency that helps consumers make informed purchasing decisions. They help combat deceptive selling practices and scams.
- Toll-free: 1-800-348-5358
- Toll-free TTY: 1-800-642-3844 (for hard of hearing)
- www.competitionbureau.gc.ca
Consumer Protection BC
A non-profit organization that helps protect consumers in BC. They provide assistance and investigate complaints relating to certain types of consumer problems and contracts.
- Toll-free: 1-888-564-9963
- info@consumerprotectionbc.ca
- www.consumerprotectionbc.ca
Lawyer Referral
The Canadian Bar Association, BC Branch offers referrals to lawyers who can provide a half-hour consultation for $25.
- Lower Mainland: 604-687-3221
- Toll-free: 1-800-663-1919
- lawyerreferral@cbabc.org
- www.cbabc.org
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 Consumer Law Essentials © People's Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence.
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