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*'''consumer complaint:''' A report from a consumer providing documentation about a problem with a product or service. | *'''consumer complaint:''' A report from a consumer providing documentation about a problem with a product or service. | ||
*'''contract:''' An agreement between two or more people to | *'''contract:''' An agreement between two or more people that gives them mutual obligations towards each other that can be enforced in court. A valid contract must be offered by one person and accepted by the other, and some form of payment or other thing of value must generally be exchanged between the parties to the contract. | ||
*'''creditor:''' Person who is owed an amount of money. | *'''creditor:''' Person who is owed an amount of money. |