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** how long you have had the goods, or if you have not had the goods at all, when you were supposed to receive them? | ** how long you have had the goods, or if you have not had the goods at all, when you were supposed to receive them? | ||
[[File:ConsumerLawGuidePage3.jpg| | [[File:ConsumerLawGuidePage3.jpg| right | frame | link=| <span style="font-size:60%;">Copyright www.shutterstock.com</span>]] | ||
===Step 2: Be ready to keep notes on what happens=== | ===Step 2: Be ready to keep notes on what happens=== |
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