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→Chapter Five - Rights, Remedies and Problem Resolution
**[[The Basic Recourse Process under CCALA#Concerns About Raising Concerns|Concerns About Raising Concerns]]{{·}}[[The Basic Recourse Process under CCALA#Reporting Protections|Reporting Protections]]{{·}}[[The Basic Recourse Process under CCALA#Threats of Being Sued|Threats of Being Sued]]
*'''[[C. Starting Points for Problem Resolution in Residential Care|C. Starting Points for Problem Resolution]]**[[C. Starting Points for Problem Resolution in Residential Care#1. Residents Rights|1. Residents Rights]]{{·}}[[C. Starting Points for Problem Resolution in Residential Care#2. Family and Resident Councils|2. Family and Resident Councils]]
*'''[[D. Operator Responsibilities and Legal Issues and Residential Care|D. Operator Responsibilities]]