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→Chapter Five - Rights, Remedies and Problem Resolution
**[[Starting Points for Problem Resolution in Residential Care#Residents Rights|Residents Rights]]{{·}}[[Starting Points for Problem Resolution in Residential Care#Family and Resident Councils|Family and Resident Councils]]
*'''[[D. Operator Responsibilities and Legal Issues and in Residential Care|D. Operator Responsibilities]]
*'''[[E. Directing Concerns to Health Authorities and Legal Issues and Residential Care|E. Directing Concerns to Health Authorities]]