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* '''When''' did you talk to them? | * '''When''' did you talk to them? | ||
* '''What''' did you tell them: | * '''What''' did you tell them: | ||
**about the problem and | **about the problem, and | ||
**about what you want them to do? | **about what you want them to do? | ||
* '''What''' did they say to you? | * '''What''' did they say to you? |
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