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Difference between revisions of "Making a Purchase"
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===Step 1: Collect the information=== | ===Step 1: Collect the information=== | ||
[[File:ConsumerLawGuidePage3.jpg| | [[File:ConsumerLawGuidePage3.jpg|200px|frame|right]] | ||
For example: | For example: | ||
* Prepare a description of the '''goods''' you bought. This can include anything the seller said to you about the goods, anything the seller advertised, or anything the seller gave you in writing. | * Prepare a description of the '''goods''' you bought. This can include anything the seller said to you about the goods, anything the seller advertised, or anything the seller gave you in writing. | ||
| Line 33: | Line 33: | ||
**you said you would take, or | **you said you would take, or | ||
**they said they would take? | **they said they would take? | ||
===Step 3: Let the company know you have a problem=== | ===Step 3: Let the company know you have a problem=== | ||
[[File:ConsumerLawGuidePage4.jpg|frame|300px|right]] | |||
The first step is to find the right person to talk to about the problem. You may contact the store or company in person or you may make a phone call. Have your information with you. You could start with something like this: | The first step is to find the right person to talk to about the problem. You may contact the store or company in person or you may make a phone call. Have your information with you. You could start with something like this: | ||
