3,009
edits
Changes
→Who can help if you are being mistreated (or if an older adult you know is mistreated)?
===Who can help if you are being mistreated (or if an older adult you know is mistreated)?===
*'''[http://www.trustee.bc.ca/documents/STA/Designated_Agencies_Contacts_sept_2011.pdf Designated Agency]''': Contact a Designated Agency to report abuse or neglect of an adult. Designated agencies are the regional health authorities, the
Providence Health Care Society, and Community Living BC (for adults with developmental disabilities). Call the Health Information Line at 1.800.465.4911 and ask for your regional health authority.
*'''[http://www.trustee.bc.ca/services/services-to-adults/Pages/abuse-neglect.aspx Public Guardian and Trustee of BC]''': Contact this office to report abuse or neglect of an adult. Call 604.660.4444 in Vancouver. Elsewhere in BC, call Service BC at 1.800.663.7867 (toll-free) and ask to be transferred to this office. They have a list of who to call to help an adult get support and to report abuse or neglect.
*'''Patient Care Quality Office''': Each health authority must have a “patient care quality office” to handle complaints about the quality of patient care. Health authorities also have [http://www.patientcarequalityreviewboard.ca/makecomplaint.html patient care quality review boards] to review the treatment of complaints. These complaint offices and review boards operate under the ''Patient Care Quality Review Board Act''.
*'''[http://www.health.gov.bc.ca/assisted/complaints.html Office of the Assisted Living Registrar (OALR)]''': The OALR investigates complaints about the health and safety of assisted living residences. Call 250.952.1369 or 1.866.714.3378 (toll-free).
*'''[http://www.bcceas.ca/ BC Centre for Elder Advocacy & Support]''': This agency provides education, support and advocacy for older adults. Call 604.437.1940 in Vancouver or toll-free 1.866.437.1940 elsewhere in BC.
*'''[http://www2.gov.bc.ca/gov/topic.page?id=B69F495A453741E5BC82E15D47C659C1 Seniors Health Care Support Line]''': If you are concerned with the care and service provided to you or a family member by a health authority, call the Seniors Health Care Support Line at 1.877.952.3181. The website also has links to many programs and services.
*'''[http://www2.gov.bc.ca/gov/topic.page?id=31E45F6D04A74FBF96C37540B2B4E483 Protection from elder abuse and neglect ]''' explains where to get help.
===What happens if you report elder abuse?===