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Six Pressing Issues when Living in Residential Care

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===The facility’s control of access===
Can the facility ever deny access to people? Yes. The facility staff can deny access temporarily if there is a threat by that person visiting to the safety and well being of the resident, other residents or the staff or administration. However, this response has to be proportional to the actual circumstances, and recognizing that some conflict may be expected, especially when long <span class="noglossary">standing </span> issues have not being adequately addressed in the facility.
A 2012 Ministry of Health policy communiqué stresses the need for a balanced response, and sets out the needed steps to achieve that. ([[{{PAGENAME}}#References|12]]) Specifically the Communiqué notes: