Tenants in BC are protected by the ''[[Residential Tenancy Act]]''. This is the law that makes rules for tenants and landlords. You may be able to use the Act to deal with problems you have with your landlord, by going to dispute resolution at the [[Residential Tenancy Branch]]. A dispute resolution hearing is like a landlord-tenant "court." You can ask an arbitrator to interpret the rules in the ''Residential Tenancy Act''. For example, you can ask for repairs, or dispute an eviction notice. Dispute hearings can be are almost always held in person at the Residential Tenancy Branch, or over the phone by conference call. At the hearing, you can present evidence, and bring witnesses. The arbitrator will decide what to do about the problem, based on an interpretation of the law and your evidence. You and your landlord must obey the decision.