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→What can a Patient Care Quality Review Board review?
===What can a Patient Care Quality Review Board review?===
* complaints about the quality of any health care service under the jurisdiction of the health authorities (these complaints must first have been addressed by a health authority’s local Patient Care Quality Office),
* complaints about services that were expected, but were not delivered by the health authority,
* complaints that have not been addressed by the Patient Care Quality Office within 40 business days, and
* matters directed by the Minister of Health.([[{{PAGENAME}}#References|14]])
There are a number of legal matters related to care quality that the Review Board ''will not review''. For residential care, these include complaints about:
* a decision of the Community Care and Assisted Living Act Appeal Board. ([[{{PAGENAME}}#References|15]])
It is unclear whether "unreviewable Licensing "decisions" might include Licensing not responding to (or deciding to not investigate) a complaint.
The Review Board also cannot hear certain matters related to: