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Complaints must be made in writing within one year of the incident. Complaint forms can be obtained by contacting the Ministry or online. | Complaints must be made in writing within one year of the incident. Complaint forms can be obtained by contacting the Ministry or online. | ||
'''Ministry of Justice - Policing and Security Branch, Security Programs Division''' | |||
Ministry of Justice Policing and Security Branch, Security Programs Division PO Box 9217 Stn Prov Govt Victoria, BC V8W 9J1 | |||
{{ResourcesLSLAP_nodescription | |||
| address = PO Box 9217 Stn Prov Govt <br /> Victoria, BC V8W 9J1 | |||
| phone = 1 (855) 587-0185 <br /> Fax: (250) 387-4454 | |||
| online = [http://www.pssg.gov.bc.ca/securityindustry Website] Email: sgspdsec@gov.bc.ca | |||
}} | |||
Once a complaint has been filed, the Registrar will determine whether the matter is within its jurisdiction. If it is, then an investigator will be assigned. The complainant will be notified of the investigation by letter. Complaints can result in a warning notice, a violation ticket, or reconsideration of the officer’s licence status. | Once a complaint has been filed, the Registrar will determine whether the matter is within its jurisdiction. If it is, then an investigator will be assigned. The complainant will be notified of the investigation by letter. Complaints can result in a warning notice, a violation ticket, or reconsideration of the officer’s licence status. |