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Difference between revisions of "Making a Vehicle Damage Claim"
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→If you disagree with the amount ICBC offers
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If you’re not happy with the offer, you can ask the material damage manager at the centre handling your claim to review it. | If you’re not happy with the offer, you can ask the material damage manager at the centre handling your claim to review it. | ||
If you’re still not satisfied, the ''[http://www.bclaws.ca/civix/document/ | If you’re still not satisfied, the ''[http://www.bclaws.ca/civix/document/id/complete/statreg/447_83_13#section177 Insurance (Vehicle) Regulation]'' lets you use arbitration for your dispute. If you and ICBC can’t agree on the choice of an arbitrator, the [https://adrbc.com/ ADR Institute of BC] can appoint an arbitrator. The arbitrator must promptly meet or communicate with both you and ICBC, gather relevant information, and set a date for a decision. The arbitrator’s written decision with full reasons will be sent to you by registered mail. The costs of the arbitration are shared equally between you and ICBC. If you want to use arbitration, you must apply within 2 years after the loss or damage to your vehicle occurred. | ||
==If you disagree with ICBC’s decision about [http://www.icbc.com/claims/feedback/AppealFault/Pages/default.aspx who is at fault]== | ==If you disagree with ICBC’s decision about [http://www.icbc.com/claims/feedback/AppealFault/Pages/default.aspx who is at fault]== | ||
