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Difference between revisions of "Making a Vehicle Damage Claim"

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m (Drew Jackson moved page Making a Vehicle Damage Claim (Script 186) to Making a Vehicle Damage Claim (No. 186): Aligning title to new website)
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{{Dial-A-Law Blurb}}
{{REVIEWEDPLS | reviewer = Janet Mackinnon and Krista Prockiw of ICBC |date= February 2019}} {{Dial-A-Law TOC|expanded = cars}}  
 
If your car is damaged in an accident — or you damage someone else’s car — insurance may cover the damage. Learn the steps to make a '''vehicle damage claim'''.  
{{Dial-A-Law TOC|expanded = autos}}
If your car is damaged in an accident — or you damage someone else’s car — insurance may cover the damage. Learn the steps to make a vehicle damage claim.  


==Understand your legal rights==
==Understand your legal rights==
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If you have a complaint about how ICBC handles your claim, contact its customer relations department at 604-982-6210 in the Lower Mainland or toll-free 1-800-445-9981 elsewhere. A customer relations advisor will help you. If you still feel you haven’t been treated fairly, you can make use of ICBC’s [https://www.icbc.com/about-icbc/contact-us/Pages/Raising-your-complaints.aspx fairness process].
If you have a complaint about how ICBC handles your claim, contact its customer relations department at 604-982-6210 in the Lower Mainland or toll-free 1-800-445-9981 elsewhere. A customer relations advisor will help you. If you still feel you haven’t been treated fairly, you can make use of ICBC’s [https://www.icbc.com/about-icbc/contact-us/Pages/Raising-your-complaints.aspx fairness process].


 
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[updated February 2019]
 
'''The above was last reviewed for legal accuracy by Janet Mackinnon and Krista Prockiw, ICBC.'''
 
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