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Difference between revisions of "Complaints against Security Guards (5:VI)"
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Complaints against Security Guards (5:VI) (view source)
Revision as of 21:36, 16 August 2021
, 21:36, 16 August 2021→B. Filing the Complaint
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Once a complaint has been filed, the Registrar will determine whether the matter is within its jurisdiction. If it is, then an investigator will be assigned. The complainant will be notified of the investigation by letter. Complaints can result in a warning notice, a violation ticket, or reconsideration of the officer’s licence status. | Once a complaint has been filed, the Registrar will determine whether the matter is within its jurisdiction. If it is, then an investigator will be assigned. The complainant will be notified of the investigation by letter. Complaints can result in a warning notice, a violation ticket, or reconsideration of the officer’s licence status. | ||
The Registrar may decide not to investigate a complaint if there has been more than one year of time between when the complaints knew about the facts and when the Registrar receives the complaint (SSA, s 34(2)(a)). Section 34(2) also enumerates other factors that may lead the Registrar to refuse to investigate a complaint. | The Registrar may decide not to investigate a complaint if there has been more than one year of time between when the complaints knew about the facts and when the Registrar receives the complaint (''SSA'', s 34(2)(a)). Section 34(2) also enumerates other factors that may lead the Registrar to refuse to investigate a complaint. | ||
Like police, licensed and unlicensed security guards can be sued civilly. | Like police, licensed and unlicensed security guards can be sued civilly. | ||
