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Difference between revisions of "Disputing a Credit Card Bill"
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Disputing a Credit Card Bill (view source)
Revision as of 00:23, 7 November 2023
, 00:23, 7 November 2023→Step 4. Pay your bill
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It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful. | It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful. | ||
===Step 5. Contact an ombudsman | ===Step 5. Contact an ombudsman=== | ||
You may be wondering, ombudsman, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsman. This is a bank employee who helps customers resolve their disputes with the bank. | You may be wondering, ombudsman, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsman. This is a bank employee who helps customers resolve their disputes with the bank. | ||
