Difference between revisions of "Disputing a Credit Card Bill"

Disputing a Credit Card Bill (view source)

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 It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful.
-===Step 5. Contact an ombudsman===
+===Step 5. Contact an ombudsperson===
-You may be wondering, ombudsman, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsman. This is a bank employee who helps customers resolve their disputes with the bank.
+You may be wondering, ombudsperson, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsperson. This is a bank employee who helps customers resolve their disputes with the bank.
-Check your credit card issuer’s ombudsman policy. The Canadian Bankers Association provides a contact list for the ombudsman offices for most Canadian banks. [https://cba.ca/resolving-problems-with-your-bank Visit their website].
+Check your credit card issuer’s ombudsperson policy. The Canadian Bankers Association provides a contact list for the ombudsperson offices for most Canadian banks. [https://cba.ca/resolving-problems-with-your-bank Visit their website].
 ===Go deeper===