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The Canadian Consumer Information Gateway has a Complaint Roadmap, an information tool that provides a step-by-step approach to help you present your complaint to a business. The Roadmap includes a sample complaint letter that you can use to develop your letter. Visit [http://www.consumerinformation.ca www.consumerinformation.ca] and look under "Complaint Roadmap". | The Canadian Consumer Information Gateway has a Complaint Roadmap, an information tool that provides a step-by-step approach to help you present your complaint to a business. The Roadmap includes a sample complaint letter that you can use to develop your letter. Visit [http://www.consumerinformation.ca www.consumerinformation.ca] and look under "Complaint Roadmap". | ||
==Steps to make a complaint== | ==Steps to make a complaint== | ||
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:* ''cannot do what it is meant to do'' </blockquote> | :* ''cannot do what it is meant to do'' </blockquote> | ||
[[File:ConsumerLawGuidePage4.jpg|thumb|350px|right|link=]] | |||
===Step 2: Explain what you want=== | ===Step 2: Explain what you want=== | ||
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