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→Step 3: File a complaint
If you still do not get a satisfactory response from the store or company, you can file a complaint. One option you have for filing a complaint is the Better Business Bureau (BBB), which receives complaints about local businesses. Visit [http://mbc.bbb.org/consumers mbc.bbb.org/consumers] and look under "Complaints".
You may also <span class="noglossary">contact</span> Consumer Protection BC for information and referrals on where you may file a complaint about a specific business type."[http://www.consumerprotectionbc.ca/consumers-alias/helpresolving-for-how-can-we-help problems Consumer Protection BC]" and select "Resolving Problems".
==Small Claims Court==