Other Resources for Tenants
Government
BC Human Rights Tribunal | www.bchrt.bc.ca 604 775-2000 |
BC Housing | www.bchousing.org 604-433-1711 |
Office of the Information and Privacy Commissioner for BC | http://www.oipc.bc.ca 604-879-5111 |
Residential Tenancy Branch | www.gov.bc.ca/landlordtenant 604-660-2421 |
Service BC | Office Locations 604-660-2421 |
Tenant Services
Lower Mainland
411 Seniors Centre Society (Vancouver) | 411seniors.bc.ca 604-736-2033 | |
Abbotsford Community Services | www.abbotsfordcommunityservices.com 604-859-7681 | |
Access Pro Bono (Vancouver) | www.accessprobono.ca/residential-tenancy-program 604-482-3195 ext. 1500 | |
Ann Davis Transition Society (Chilliwack) | www.anndavis.org 604-792-2760 | |
BC Human Rights Clinic (Vancouver) | www.bchrc.net 604-622-1100 | |
Richmond - CHIMO Community Services | Advocacy services for Richmond residents. | Website: www.chimoservices.com Phone: 604-279-7077 |
Downtown Eastside Women’s Centre | Drop-in centre and basic needs services; as well as mental health and legal advocacy, victim services and outreach services. | Website: dewc.ca Phone: 604-681-8480, ext. 221 |
First United Church | Advocates assist people in the Greater Vancouver area with a variety of issues including welfare, tenancy, EI, and disability. | Website: firstunited.ca Phone: 604-681-8365 |
Law Students’ Legal Advice Program | Legal advice and information in the Lower Mainland for people who can’t afford a lawyer. | Website: www.lslap.bc.ca Phone: 604-822-5791 |
Maple Ridge - Maple Ridge/Pitt Meadows Community Services | Advocacy services. | Website: www.comservice.bc.ca Phone: 604-467-6911 ext. 210 |
MOSAIC Legal Advocacy | Information, summary advice, referrals, and representation to low-income immigrants and refugees. | Website: MOSAIC Legal Advocacy Phone: 604-629-0061 |
Surrey - Sources Newton Resource Centre | Advocacy services including information, referrals, and representation. Serving Surrey residents. | Website: Sources BC Phone: 604-596-2311 |
North Shore - North Shore Community Resources | Legal information, support, referrals and advocacy services for residents of the North Shore (including the city of North Vancouver, District of North Vancouver, District of West Vancouver, Bowen Island and Lions Bay). | Website: www.nscr.bc.ca Phone: 604-985-7138 |
Tri-Cities - SHARE Family and Community Services | Information, referrals, and advice. Serving Port Moody, Coquitlam, Port Coquitlam, Anmore and Belcarra. | Website: sharesociety.ca Phone: 604-937-6982 |
Seniors Services Society | Information on housing and benefits for seniors. | Website: seniorsservicessociety.ca Phone: 604-520-6621
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St. Paul’s Advocacy | Provides information and advocacy on tenancy issues and welfare applications. | Website: St. Paul's Advocacy Phone: 604-683-4287 |
The Kettle | Provide assistance for people with mental health disabilities with a range of tenancy matters including representation at arbitration. | Website: www.thekettle.ca Phone: 604-253-0669 |
Wilson Heights United Church Advocacy Office | Provides community advocacy. | Website: Wilson Heights Advocacy Phone: 604-325-9944 |
Victoria area
Burnside Gorge Community Association | Provides support, information, referrals, advocacy and assistance with basic needs to families in housing crisis. | Website: burnsidegorge.ca Phone: 250-388-5251 |
The Law Centre | Legal advice, representation and information in Victoria for those who can’t afford a lawyer. | Website: www.thelawcentre.ca Phone: 250-388-4516 |
Ready to Rent | Information on renting in BC, and community courses on renting. | Website: www.readytorentbc.net Phone: 250-388-7171 |
Together Against Poverty Society (TAPS) | Advocacy for tenants who are having disputes with their landlord. | Website: www.tapsbc.ca Phone: 250-361-3521 |
Victoria Native Friendship Centre | Housing advocacy for homeless First Nations people as well as information and guidance about rentals, tenant rights, referrals, supportive resources and practical living skills. | Website: www.vnfc.ca Phone: 250-384-3211 |
Vancouver Island
Comox BC - Wachiay Friendship Center | Website: www.wachiay.org Phone: 250-338-7793, ext. 229
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Nanaimo - Nanaimo Citizens Advocacy Association | Phone: 250-753-2321 | |
Port Alberni - Port Alberni Friendship Centre | Legal information and advocacy for tenants. | Website: www.pafriendshipcenter.com Phone: 250-723-8281 |
Ucluelet - West Coast Community Resources Society | Information on renting in BC, and community courses on renting. | Website: wccrs.ca Phone: 250-726-2343 |
Other areas of BC
Columbia/Kootenay Advocacy and Education Resource Society | Phone: 250-837-4779 | |
East Kootenays (Cranbrook) - Traveling Advocate Program | Assistance and information to the public regarding poverty law issues such as tenants' rights and dispute resolutions. | Website: ekadvocate.com Phone: 250-426-4293 |
Fort St. John - Fort St. John Women’s Resource Society | Information, referrals, advocacy, workshops. | Website: www.fsjwrs.ca Phone: 250-787-1121 |
Hazelton - Upper Skeena Counseling and Legal Assistance Society | Legal aid intake, advocacy services. | Website: usclas.com Phone: 250-842-5218 |
Kelowna - Okanagan Advocacy and Resource Services | Information, referrals, advocacy services for people with mental health issues. | Website: kelowna.cioc.ca Phone: 250-979-0201 |
Merritt - Nicola Valley Advocacy | Advocacy services. | Phone: 250-378-9632 |
Nelson - The Advocacy Centre | Legal information, education and problem solving for low-income residents of the Central Kootenays. | Website: advocacycentre.org Phone: 250-352-5777 |
Penticton - Penticton and Area Access Society | Advocacy services. | Website: accesscentre.org Phone: 250-493-6822 |
Powell River - Poverty Law Advocacy Program | Advocacy services for low income residents. | Phone: 604-485-0950 |
Prince George - Active Support Against Poverty | Provides advocacy and referral services to financially poor individuals. | Phone: 250-563-6112 |
Prince George - Prince George Native Friendship Centre | Website: www.pgnfc.com
Phone: 250-564-3568 | |
Prince Rupert - Prince Rupert Unemployed Centre Society | Phone: 250-627-8776 | |
Vernon - Vernon and District Women’s Centre Society | Phone: 250-542-7531 | |
Williams Lake - Women’s Contact Society | Women’s centre, but also provides advocacy to all members of the community. | Website: www.womenscontact.org
Phone: 250-392-4118 |
Legal help
Lawyer Referral | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes. | Website: www.cba.org/bc/ Phone: 604-687-3221 |
Community Legal Assistance Society (CLAS) | Help with judicial review, orders of possession, co-op evictions. | Website: www.clasbc.net Phone: 604-685-3425 |
Access Pro Bono | Free legal advice. | Website: www.accessprobono.ca Phone: 604-878-7400 |
Dial-A-Law | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi. | Website: www.dialalaw.org Phone: 604-687-4680 |
Online resources
Clicklaw | An Internet portal for public legal information and education in British Columbia. | Website: www.clicklaw.bc.ca |
MOSAIC Multilingual Legal Publications | Publications on various topics. | Website: www.multilingolegal.ca/multilingual-legal-publications |
PovNet | Information, resources and advocacy directory. | Website: www.povnet.org |
This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Tenant Resource & Advisory Centre, 2012. |
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Tenant Survival Guide © TRAC Tenant Resource & Advisory Centre is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence. |