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{{DEMOWARNING}}
{{Tenant Survival Guide TOC}}
== Privacy in your home ==
===When can a landlord enter?===
You have the right to privacy in your home. In legal language, privacy is the right to “exclusive "exclusive possession and quiet enjoyment.” " Your landlord is only allowed to enter your place under these circumstances:
*An emergency, like a fire or flood.
*Your landlord gives you between 24 hours and 30 days written notice, saying exactly what date and time they want to come in, and giving you a good reason.
*You live in a hotel that has a cleaning service. The cleaner must enter at a reasonable time.
*Your landlord has an order from the Residential Tenancy Branch to enter your suite.
*You have abandoned the place. (Phone the [http://www.tenantsclicklaw.bc.ca/mainhelpmap/?home service/1085 Tenant Information Line] or the [[Residential Tenancy Branch]] for information on abandonment.)*The ''Residential Tenancy Act'' allows the landlord to inspect the rental unit once a month as long as you are given the proper notice. ''See Sections sections 28 and 29 of the [[Residential Tenancy Act|RTA]].''
===Notice to enter===
Written notice to enter your place must be served in accordance with the ''Residential Tenancy Act.'' If the landlord puts the notice in your mailbox or mail slot it is not considered received until after three days from the day it was delivered. If it was mailed, then it is not considered received until after five days from when it was mailed. If you receive the notice in person then the notice period begins when the notice is handed to you. ''See Section section 88 of the [[Residential Tenancy Act|RTA]].''
===What hours can your landlord enter?===
*Allow the landlord to enter only under certain conditions.
*Order the landlord to pay you money for the loss of your privacy.
== Noise and disturbances ==
[[File:noisy neighbors.jpg | right | frame | link= ]]
You also have the right to quiet enjoyment. This means that the landlord should not behave in a way that interferes with your daily use of your home, or allow other tenants or employees to unreasonably disturb you. Here are some examples of interference that could result in the loss of quiet enjoyment:
*The the landlord constantly comes into your place., or*The the landlord allows other tenants to be very noisy late at night.
Write a letter telling the landlord about the behaviour that is disturbing you, and ask the landlord to stop it. Keep a copy of your letter. In some situations, you will want to call the police.
The ''Residential Tenancy Act]'' does not specifically say anything about noise. If you are disturbed by noise from othertenants, call your municipality and ask if there is a noise by-lawbylaw. You can also call the police if there is party or loud music disturbing you.
If your landlord enters your place illegally, you can ask for a dispute resolution hearing. You will need proof of the illegal entry. For example, if a friend or neighbour saw your landlord making an illegal entry, ask them to be your witness. At the hearing, you can ask the dispute resolution officer for permission to change your locks and keep the only key. You can also ask that the landlord pay for the new locks. The Residential Tenancy Branch may or may not order that the landlord pay.
===Protect Protecting yourself from harassment:===
Protect yourself from harassment:
*If you feel uncomfortable, don't let the manager or owner come into your home without proper written notice. Make sure they have a good reason for coming in. Phone the police if they force their way in.
*If the landlord or manager yells at you, end the conversation immediately and follow up with a letter. Do not allow yourself to get into verbal confrontations with the manager or landlord.
===New lock on moving in===
When you move into a place, you can ask the landlord to re-key or change the locks, if they haven’t already done so, to prevent former tenants or others with a key from coming into your home. You should write a letter to ask for the change of locks. If your landlord refuses, you can apply to have an order from the Residential Tenancy Branch that the landlord change the locks. See ''Section See section 25 of the [[Residential Tenancy Act|RTA]].''
===Lockout===
The landlord can’t change the locks because you haven’t haven't paid the rent. If your landlord locks you out, you can call the Residential Tenancy Branch and ask for an intervention, which is when an information officer calls your landlord to explain when something is illegal. If the intervention does not work you can apply for a dispute resolution hearing and ask for an order that will give you back possession of your place. You can also ask for money back for the time you were locked out.
===Changing locks===
In an emergency, you have the right to change your locks as an emergency repair. For example, you may have a break-in, or the locks may have been broken when you moved in. You can take the money you spent on the lock off your next month's rent if you have followed all the rules about emergency repairs. See the section on [[Emergency Repairs]].
You might like to change your locks for personal reasons. In this case, you need the permission of the landlord. Make sure you get it in writing. You can also change your locks if an RTB dispute resolution officer gives you permission.
== Guests ==
It is your home and you have the right to have guests. Your landlord can’t can't ask you to pay extra rent because of your guests. However, your landlord might object if your guests stay too long and appear to be living with you. You should check your tenancy agreement to see if it has a clause about the number of occupants allowed under the agreement. Some agreements say that a guest who stays longer than two weeks is no longer a guest but an additional occupant. The landlord might then want to raise your rent because of the additional occupant or may say that you are breaching your tenancy agreement. Tenants in subsidized housing, for example, often have agreements that limit how many days a guest can stay overnight in a year and could risk losing their subsidy if it appears there is an additional person living with them.
==Legislation and links==
===Links===
*[[Residential Tenancy Branch]]
*RTB Policy Guideline 6-[http://www.rto.gov.bc.ca/documents/GL06.pdf Right to Quiety Enjoyment]*RTB Policy Guideline 7-[http://www.rto.gov.bc.ca/documents/GL07.pdf Locks and Access]
===Resources and forms===
*TRAC Template Demand Letters - [http://www.tenants.bc.ca/main/?Templatedemandletters Loss of Quiet Enjoyment, Landlord's Right to Enter a Rental Unit Restriced]