You could be awarded money back from your landlord at the dispute resolution hearing, but your landlord might not pay you. You should write to your landlord enclosing a copy of the order, and asking them to pay. An RTB A Residential Tenancy Branch dispute resolution officer’s order is as serious as any court order. If the landlord doesn't pay, you can file the order at the Small Claims Division of the Provincial Court. (Look in the blue pages Blue Pages of the phone book under "Court Registries.") The court staff will explain your options after you have filed the order.