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→Residential tenancy dispute resolution
A dispute resolution hearing can be held on the phone or in person. The DRO makes a decision. You and the landlord must obey the decision.
To find out more about dispute resolution, see the ''[[Tenant Survival Guide]]'', a free publication of the Tenant Resource & Advisory Centre (TRAC), available online and in print. Contact details are in the [[Find Out More in Learning about the Law|Find Out More]] section.
==Paying for damage==