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Difference between revisions of "Making a Purchase"
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→Step 3: Let the company know you have a problem
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They may tell you that you have to make your complaint in writing. If they do this, ask for the name and address you send the letter to. | They may tell you that you have to make your complaint in writing. If they do this, ask for the name and address you send the letter to. | ||
The Canadian Consumer Information Gateway has a Complaint Roadmap, an information tool that provides a step-by-step approach to help you present your complaint to a business. The Roadmap includes a sample complaint letter that you can use to develop your letter. Visit [http://www.consumerinformation.ca www.consumerinformation.ca] and look under "Complaint Roadmap" | The Canadian Consumer Information Gateway has a Complaint Roadmap, an information tool that provides a step-by-step approach to help you present your complaint to a business. The Roadmap includes a sample complaint letter that you can use to develop your letter. Visit [http://www.consumerinformation.ca www.consumerinformation.ca] and look under "Complaint Roadmap." | ||
==Steps to make a complaint== | ==Steps to make a complaint== | ||