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Difference between revisions of "Making a Purchase"
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===Step 1: Collect the information=== | ===Step 1: Collect the information=== | ||
For example: | For example: | ||
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** when you first noticed the problem, and | ** when you first noticed the problem, and | ||
** how long you have had the goods, or if you have not had the goods at all, when you were supposed to receive them? | ** how long you have had the goods, or if you have not had the goods at all, when you were supposed to receive them? | ||
[[File:ConsumerLawGuidePage3.jpg| right | frame | link=| <span style="font-size:60%;">Copyright www.shutterstock.com</span>]] | |||
===Step 2: Be ready to keep notes on what happens=== | ===Step 2: Be ready to keep notes on what happens=== | ||
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===Step 3: Let the company know you have a problem=== | ===Step 3: Let the company know you have a problem=== | ||
{{#ev:youtube|Nnje0OzRf14 | {{#ev:youtube|Nnje0OzRf14|400|left}} | ||
The first step is to find the right person to talk to about the problem. You may <span class="noglossary">contact</span> the store or company in person or you may make a phone call. Have your information with you. You could start with something like this: | The first step is to find the right person to talk to about the problem. You may <span class="noglossary">contact</span> the store or company in person or you may make a phone call. Have your information with you. You could start with something like this: | ||