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*'''[[B. Part Two - Seven Pressing Issues and Legal Issues When Living in Residential Care|B. Part Two - Seven Pressing Issues]] | *'''[[B. Part Two - Seven Pressing Issues and Legal Issues When Living in Residential Care|B. Part Two - Seven Pressing Issues]] | ||
**[[1. Medications and Legal Issues When Living in Residential Care|1. Medications]]{{·}}[[2. Control over Visiting and Legal Issues When Living in Residential Care|2. Control over Visiting]]{{·}}[[3. Abuse and Neglect and Legal Issues When Living in Residential Care|3. Abuse and Neglect]]{{·}}[[4. Resident to Resident Harms and Legal Issues When Living in Residential Care|4. Resident to Resident Harms]]{{·}}[[5. Reporting Responsibilities and Legal Issues When Living in Residential Care|5. Reporting Responsibilities]]{{·}}[[6. Restraints and Legal Issues When Living in Residential Care|6. Restraints]]{{·}}[[7. Video Surveillance and and Legal Issues When Living in Residential Care|7. Video Surveillance]] | **[[1. Medications and Legal Issues When Living in Residential Care|1. Medications]]{{·}}[[2. Control over Visiting and Legal Issues When Living in Residential Care|2. Control over Visiting]]{{·}}[[3. Abuse and Neglect and Legal Issues When Living in Residential Care|3. Abuse and Neglect]]{{·}}[[4. Resident to Resident Harms and Legal Issues When Living in Residential Care|4. Resident to Resident Harms]]{{·}}[[5. Reporting Responsibilities and Legal Issues When Living in Residential Care|5. Reporting Responsibilities]]{{·}}[[6. Restraints and Legal Issues When Living in Residential Care|6. Restraints]]{{·}}[[7. Video Surveillance and and Legal Issues When Living in Residential Care|7. Video Surveillance]] | ||
=== Chapter Five - Rights, Remedies and Problem Resolution === | |||
*'''[[A. The Need for Effective Remedies and Problem Resolution and Legal Issues and Residential Care|A. The Need for Effective Remedies and Problem Resolution]] | |||
*'''[[B. The Basic Recourse Process under CCALA|B. The Basic Recourse Process under CCALA]] | |||
**[[Rights, Remedies and Problem Resolution: Concerns about Raising Concerns|Concerns about Raising Concerns]]{{·}}[[Rights, Remedies and Problem Resolution: Reporting Protections|Reporting Protections]]{{·}}[[Rights, Remedies and Problem Resolution: Threats of Being Sued|Threats of Being Sued]] | |||
*'''[[C. Starting Points for Problem Resolution in Residential Care|C. Starting Points for Problem Resolution]] | |||
**[[Rights, Remedies and Problem Resolution: Residents Rights|Residents Rights]]{{·}}[[Rights, Remedies and Problem Resolution: Family and Resident Councils|Family and Resident Councils]] | |||
*'''[[D. Operator Responsibilities and Legal Issues and Residential Care|D. Operator Responsibilities]] | |||
*'''[[Directing Concerns to Health Authorities and Legal Issues and Residential Care|Directing Concerns to Health Authorities]] | |||
**[[Rights, Remedies and Problem Resolution: Patient Care Quality Office|Patient Care Quality Office]]{{·}}[[Rights, Remedies and Problem Resolution: Community Care Licensing Offices|Community Care Licensing Offices]]{{·}}[[Rights, Remedies and Problem Resolution: Local Ethics Committees|Local Ethics Committees]]{{·}}[[Rights, Remedies and Problem Resolution: BC Care Aide & Community Health Worker Registry|BC Care Aide & Community Health Worker Registry]]{{·}}[[Rights, Remedies and Problem Resolution: Directing Concerns to External Bodies|Directing Concerns to External Bodies]]{{·}}[[Rights, Remedies and Problem Resolution:Directing Concerns to Review Boards|Directing Concerns to Review Boards]]{{·}}[[Addressing Systemic Concerns: BC Seniors Advocate|Addressing Systemic Concerns: BC Seniors Advocate]] |
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