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==What happens if you don’t use your account?==
The federal ''Bank Act'' says that if you haven’t used your account for ten years or more, any money left in it must be transferred to the Bank of Canada. For more information on this point, call 1.800.303.1282 and ask for "Unclaimed Balances" or email [mailto:ucbalances@bankofcanada.caucbalances@bankofcanada.ca].
==What should you do if you have a complaint?==