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If a complaint is not admissible – but it concerns a police department’s services or policies – the police department’s board must deal with it, under Division 5 of the Act. | If a complaint is not admissible – but it concerns a police department’s services or policies – the police department’s board must deal with it, under Division 5 of the Act. | ||
==If the complaint is admissible== | |||
The Office will give the complaint to the police department involved for investigation. Then, one of three things will happen: informal settlement, professional mediation, or investigation by a professional standards officer. | The Office will give the complaint to the police department involved for investigation. Then, one of three things will happen: informal settlement, professional mediation, or investigation by a professional standards officer. | ||
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