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Difference between revisions of "Making a Purchase"
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→Step 2: Be ready to keep notes on what happens
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===Step 2: Be ready to keep notes on what happens=== | ===Step 2: Be ready to keep notes on what happens=== | ||
* '''Who''' did you talk to? ( | * '''Who''' did you talk to? (Ask for the person's name or title - sales clerk, manager, etc.) | ||
* '''When''' did you talk to them? | * '''When''' did you talk to them? | ||
* '''What''' did you tell them: | * '''What''' did you tell them: | ||