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Difference between revisions of "If You're Not Happy with a Service"
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If You're Not Happy with a Service (view source)
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*Contact the Better Business Bureau. They may suggest mediation or arbitration as informal ways to resolve your dispute. You and the service provider must both agree to this. With mediation, a third-party mediator helps both sides reach a solution. With arbitration, an arbitrator hears both sides of the story and then makes a decision that is legally binding. The phone number for the [http://www.bbb.org/mbc Better Business Bureau for mainland BC] is 604.682.2711. The [http://www.bbb.org/vancouver-island/ Vancouver Island Better Business Bureau] is at 250.386.6348. | *Contact the Better Business Bureau. They may suggest mediation or arbitration as informal ways to resolve your dispute. You and the service provider must both agree to this. With mediation, a third-party mediator helps both sides reach a solution. With arbitration, an arbitrator hears both sides of the story and then makes a decision that is legally binding. The phone number for the [http://www.bbb.org/mbc Better Business Bureau for mainland BC] is 604.682.2711. The [http://www.bbb.org/vancouver-island/ Vancouver Island Better Business Bureau] is at 250.386.6348. | ||
*Check with Consumer Protection BC. It has a list of resources and links for consumers. You can also phone Consumer Protection BC at 1.888.564.9963 for help. | *Check with [http://www.consumerprotectionbc.ca/ Consumer Protection BC]. It has a list of [http://www.consumerprotectionbc.ca/consumers-other-businesses-home/resources-a-links resources and links] for consumers. You can also phone Consumer Protection BC at 1.888.564.9963 for help. | ||
*If the services you bought aren’t defective, but they don’t live up to the glowing promises made by the service provider, check Script [[Dishonest Business Practices and Schemes (Script 260)|260]] on “Dishonest Business Practices and Schemes”. | *If the services you bought aren’t defective, but they don’t live up to the glowing promises made by the service provider, check Script [[Dishonest Business Practices and Schemes (Script 260)|260]] on “Dishonest Business Practices and Schemes”. | ||