Difference between revisions of "Fitness Centres, Yoga Studios, and Other “Continuing Service Contracts”"

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==Cancelling a future performance contract==
==Cancelling a future performance contract==
You must be given a copy of the contract within 15 days after you sign it. If the copy you get doesn’t have all the things that the ''[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/04002_04#part4_division1 Business Practices & Consumer Protection Act]'' requires, mentioned earlier, then you have up to a year to cancel it. Consumer Protection BC has information and cancellation forms to complete and send to the business.   
You must be given a copy of the contract within 15 days after you sign it. If the copy you get doesn’t have all the things that the ''[http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/04002_04#part4_division1 Business Practices & Consumer Protection Act]'' requires, mentioned earlier, then you have up to a year to cancel it. [http://www.consumerprotectionbc.ca/ Consumer Protection BC] has information and [http://www.consumerprotectionbc.ca/consumers-other-businesses-home/how-can-we-help/future-performance-contracts cancellation forms] to complete and send to the business.   


==Continuing services contracts==
==Continuing services contracts==
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If you cancel because of a significant change in your personal situation, you can get a pro-rated refund based on how much of the service you’ve used, minus 30% to cover the seller’s costs. If you cancel because the seller’s services changed, you can get a pro-rata refund without any deduction.
If you cancel because of a significant change in your personal situation, you can get a pro-rated refund based on how much of the service you’ve used, minus 30% to cover the seller’s costs. If you cancel because the seller’s services changed, you can get a pro-rata refund without any deduction.


The website for Consumer Protection BC has information and cancellation forms to complete and send to the business. These can be helpful for those who want to cancel a contract.  
The website for [http://www.consumerprotectionbc.ca/ Consumer Protection BC] has [http://www.consumerprotectionbc.ca/component/content/article/154-other-businesses/1025-cancelling-a-continuing-service-contract information and cancellation forms] to complete and send to the business. These can be helpful for those who want to cancel a contract.  


==Direct sales contracts==
==Direct sales contracts==
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==What happens if the seller doesn’t give you a refund?==  
==What happens if the seller doesn’t give you a refund?==  
If you try to cancel a future performance contract, including a continuing services contract, or a direct sales contract, and you don’t get a refund, contact Consumer Protection BC for more information and possible next steps.  
If you try to cancel a future performance contract, including a continuing services contract, or a direct sales contract, and you don’t get a refund, contact [http://www.consumerprotectionbc.ca/ Consumer Protection BC] for [http://www.consumerprotectionbc.ca/consumers-other-businesses-home/help-for-consumers-enforcement-actions more information] and possible next steps.  


==What is a time-share?==
==What is a time-share?==
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==Can you cancel a time-share contract?==
==Can you cancel a time-share contract?==
BC’s Real Estate Development Marketing Act states that if you sign the contract in BC, you can back out of the contract by cancelling within 7 days. This applies whether the time-share relates to property in or outside of BC. But—and this is very important—if you sign a contract outside of BC, for example in Mexico for a Mexican time-share, BC’s Real Estate Development Marketing Act does not apply. Instead, the contract will be dealt with by the law of the country or province the contract was signed in.
BC’s ''[http://bclaws.ca/civix/document/id/complete/statreg/04041_01 Real Estate Development Marketing Act]'' states that if you sign the contract in BC, you can back out of the contract by cancelling within 7 days. This applies whether the time-share relates to property in or outside of BC. But—and this is very important—if you sign a contract outside of BC, for example in Mexico for a Mexican time-share, BC’s ''[http://bclaws.ca/civix/document/id/complete/statreg/04041_01 Real Estate Development Marketing Act]'' does not apply. Instead, the contract will be dealt with by the law of the country or province the contract was signed in.


==More information==
==More information==
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