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#Ombuds, Best of Care, pg. 205.
#BC Ministry of Health. Home and Community Care. Long Term Residential Care. Online: http://www2.gov.bc.ca/gov/topic.page?id=4FEC0F570BC04692810548267D09577E&title=Long-Term%20Residential%20Care (Last accessed January 9, 2016)
# H&CC Policy Manual. Chapter 6. Residential care Services. Section F Benefits and allowable charges. Online: http://www2.gov.bc.ca/assets/gov/health-safety/home-community-care/accountability/hcc-policy-manual/6_hcc_policy_manual_chapter-6.pdf (Last accessed January 9, 2016). Section F.1 "Basic wheelchairs" highlights a new an important HCC policy change effective January 1,2016. Now the facility The health authority is required to provide assure that each facility provides "basic wheelchairs" with for "exclusive personal useof persons use" of residents assessed to need them; this is included in the general client cost paid by residents. Maintenance Modified and repair of wheelchairspecialized wheelchairs, plus other fees are still allowable charges.
#H&CC Policy Manual. Chapter: 7 Client Rates. Section D. Temporary rate reduction of client rates. Online : http://www2.gov.bc.ca/assets/gov/health-safety/home-community-care/accountability/hcc-policy-manual/7_hcc_policy_manual_chapter-7.pdf (Last accessed January 9, 2016). BC Ministry of Health. Home and Community Care. “Who pays for care? Temporary reduction of your client rate.” Online: http://www2.gov.bc.ca/gov/content/health/accessing-health-care/home-community-care/who-pays-for-care (Last accessed January 9, 2016).
#BC Office of the Ombudsperson. Update on Status of Recommendations. The Best of Care: Getting It Right for Seniors in British Columbia (Part 2) Public Report No. 47. Recommendation 47.