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#Patient Care Quality Review Board Act, Bill, 41, 2008, s. 1 | #Patient Care Quality Review Board Act, Bill, 41, 2008, s. 1 | ||
#(2013) Patient Care Quality Office Resource Guide. Ministry of Health, p. 5. Online : http://www.phsa.ca/NR/rdonlyres/CF2CFA45-A2FC-45C6-920C-F775C740CA03/64611/PCQOResourceGuideMoHS_PHSA2012.pdf (Last accessed May 1, 2014). | #(2013) Patient Care Quality Office Resource Guide. Ministry of Health, p. 5. Online : http://www.phsa.ca/NR/rdonlyres/CF2CFA45-A2FC-45C6-920C-F775C740CA03/64611/PCQOResourceGuideMoHS_PHSA2012.pdf (Last accessed May 1, 2014). | ||
#See: Provincial Health Services Authority. Patient Care Quality Office. Online : http://www.phsa.ca/NR/rdonlyres/CF2CFA45-A2FC-45C6-920C-F775C740CA03/64611/PCQOResourceGuideMoHS_PHSA2012.pdf (Last accessed May 1, 2014). Also Note : Murtaugh, J. (2012). Patient Care Quality Program Final Evaluation Report. Prepared for BC Ministry of Health. Online: http://www.health.gov.bc.ca/library/publications/year/2012/patient-care-quality-program-evaluation-report.pdf [“Murtaugh”] | #See: Provincial Health Services Authority. Patient Care Quality Office. Online : http://www.phsa.ca/NR/rdonlyres/CF2CFA45-A2FC-45C6-920C-F775C740CA03/64611/PCQOResourceGuideMoHS_PHSA2012.pdf (Last accessed May 1, 2014). Also Note : Murtaugh, J. (2012). Patient Care Quality Program Final Evaluation Report. Prepared for BC Ministry of Health. Online: http://www.health.gov.bc.ca/library/publications/year/2012/patient-care-quality-program-evaluation-report.pdf [“Murtaugh”] (Last accesssed January 9, 2016). Notes that staff find the PCQ timelines challenging and unreasonable. | ||
#Murtaugh. | #Murtaugh. | ||
#See Murtaugh, pg. 17, Figure 1. | #See Murtaugh, pg. 17, Figure 1. | ||
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#Murtaugh, p. 21. | #Murtaugh, p. 21. | ||
#Murtaugh, p. 41 | #Murtaugh, p. 41 | ||
#" | #"Care quality complaint" means a complaint | ||
##(a) respecting one or more of the following: | ##(a) respecting one or more of the following: | ||
###(i) the delivery of, or the failure to deliver, health care; | ###(i) the delivery of, or the failure to deliver, health care; |
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