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* investigate complaints about hospitals or other healthcare providers—see the section below on complaints about the quality of healthcare. | * investigate complaints about hospitals or other healthcare providers—see the section below on complaints about the quality of healthcare. | ||
* provide diagnoses or treatment recommendations, or prescribe specific patient care. | * provide diagnoses or treatment recommendations, or prescribe specific patient care. | ||
* pay any money or order a doctor to pay any money to complainants. If you want compensation from a doctor, see a lawyer about suing for damages. And check script 420, called “Medical Malpractice”. | * pay any money or order a doctor to pay any money to complainants. If you want compensation from a doctor, see a lawyer about suing for damages. And check script [[Medical Malpractice (Script 420)|420]], called “Medical Malpractice”. | ||
* contact the police for a complainant if illegal activities are involved—unless the complainant consents to this. | * contact the police for a complainant if illegal activities are involved—unless the complainant consents to this. | ||
* decide on a complaint without first giving the doctor a chance to respond. | * decide on a complaint without first giving the doctor a chance to respond. | ||
'''College website information'''—the [https://www.cpsbc.ca/for-public/file-complaint College website] explains the role of the College, reasons for complaints, standards and guidelines in several areas, and the complaint process. It also has the complaint form. | '''College website information'''—the [https://www.cpsbc.ca/for-public/file-complaint College website] explains the role of the College, reasons for complaints, standards and guidelines in several areas, and the complaint process. It also has the complaint form. | ||
==Applying for a review of a College decision== | ==Applying for a review of a College decision== |
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