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Your complaint <span class="noglossary">will</span> be investigated by a police officer. In <span class="noglossary">minor</span> cases, the investigator <span class="noglossary">will</span> <span class="noglossary">contact</span> you and attempt to resolve the complaint informally, sometimes by arranging an apology or explaining what had happened. In more serious cases, or where you say that you would prefer not to do informal resolution, the investigator <span class="noglossary">will</span> investigate the incident in depth. You <span class="noglossary">will</span> be provided with a report of what happened. | Your complaint <span class="noglossary">will</span> be investigated by a police officer. In <span class="noglossary">minor</span> cases, the investigator <span class="noglossary">will</span> <span class="noglossary">contact</span> you and attempt to resolve the complaint informally, sometimes by arranging an apology or explaining what had happened. In more serious cases, or where you say that you would prefer not to do informal resolution, the investigator <span class="noglossary">will</span> investigate the incident in depth. You <span class="noglossary">will</span> be provided with a report of what happened. | ||
You will not be awarded a sum of money as a result of your police complaint. At best, your complaint will be “substantiated”, or found to be warranted, and appropriate remedial action will be recommended, such as discipline or an amendment to policing policy. | |||
Most complaints in British Columbia are not substantiated, which means the complainant’s version of events is not accepted, or the conduct complained about is determined to have been appropriate in the circumstances. | Most complaints in British Columbia are not substantiated, which means the complainant’s version of events is not accepted, or the conduct complained about is determined to have been appropriate in the circumstances. | ||
In involving one or more members of the RCMP, if you are not satisfied with the informal resolution or the investigator’s report, you can submit a [https://www.crcc-ccetp.gc.ca/en/request-review Request for Complaint Review] to the Chair of the CRCC. The Chair may deny your request, <span class="noglossary">order</span> a further investigation or, in very serious cases, <span class="noglossary">order</span> a public hearing. | In complaints involving one or more members of the RCMP, if you are not satisfied with the informal resolution or the investigator’s report, you can submit a [https://www.crcc-ccetp.gc.ca/en/request-review Request for Complaint Review] to the Chair of the CRCC. The Chair may deny your request, <span class="noglossary">order</span> a further investigation or, in very serious cases, <span class="noglossary">order</span> a public hearing. | ||
In | In complaints involving municipal forces, if you are not satisfied with the informal resolution or the investigator’s report, you can send a letter to the Office of the [[Police Complaints Commissioner (BC)]] asking for a review. The Commissioner <span class="noglossary">will</span> review the investigation and may <span class="noglossary">order</span> further investigation. | ||
==How to start a lawsuit== | ==How to start a lawsuit== |
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