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Difference between revisions of "I Want to Get out of My Cellphone Contract"
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I Want to Get out of My Cellphone Contract (view source)
Revision as of 11:48, 14 March 2017
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{{Template:Legal Help Guide TOC}}You might be unhappy with your cellphone service, unable to afford it, or planning to relocate. Whatever the reason, sometimes you may want to cancel your cellphone contract before the contract period is up. | {{Template:Legal Help Guide TOC}}You might be unhappy with your cellphone service, unable to afford it, or planning to relocate. Whatever the reason, sometimes you may want to cancel your cellphone contract before the contract period is up. | ||
Within 15 days of signing a phone contract, you have a legal right to cancel the contract, without penalty, if you are not happy with your service. This is called the ''<span class=" | Within 15 days of signing a phone contract, you have a legal right to cancel the contract, without penalty, if you are not happy with your service. This is called the ''<span class="noglossary">trial</span> period''. After the <span class="noglossary">trial</span> period, you can cancel your phone contract at any time but you will have to pay an ''early cancellation fee''. The early cancellation fee can be no more than $50. The exception is if you got a free or discounted phone as part of signing your phone contract. In that <span class="noglossary">case</span>, you’ll have to pay for the phone if you cancel early. | ||
As well, there are some circumstances that enable you to get out of your phone contract without paying an early cancellation fee. For example, if your provider changes a key term or condition of your phone contract without your consent. | As well, there are some circumstances that enable you to get out of your phone contract without paying an early cancellation fee. For example, if your provider changes a key term or condition of your phone contract without your consent. | ||
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== What happens next == | == What happens next == | ||
Your service provider must cancel your services right away (unless you specify a later cancellation date) – you don’t need to provide 30 days notice. If your phone is locked to your provider’s network, you will have to get your phone unlocked in order to use your phone with another provider. You have a legal right to have your phone unlocked 90 days after signing your contract, or immediately if you paid in full for your phone. The provider can charge a fee to unlock your phone (typically between $30 to $70). | Your service provider must cancel your services right away (unless you specify a later cancellation date) – you don’t need to provide 30 days notice. If your phone is locked to your provider’s network, you will have to get your phone unlocked in <span class="noglossary">order</span> to use your phone with another provider. You have a legal right to have your phone unlocked 90 days after signing your contract, or immediately if you paid in full for your phone. The provider can charge a fee to unlock your phone (typically between $30 to $70). | ||
== Where to get help == | == Where to get help == | ||