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Getting Your Medical Records (No. 421)

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==Medical records that your doctor keeps==
To see your Doctors must keep medical records kept by your doctor, just ask for at least 16 years from the doctor to see them. Your doctor has a privacy officer—usually the doctor—to deal with last entry in the request. Under the BC ''[http://www.bclaws.ca/civix/document/id/complete/statreg/03063_01 Personal Information Protection Act]''record, you have a right to see the information. And the doctor will normally show you or from when the records or give you patient reaches the information in them. You can also ask for a copy age of your records, but the doctor may charge you a fee majority (set by the [https://www.doctorsofbc.ca/ 19 years old in BC Medical Association] in its fee guide to copy them because medical insurance does not pay for this. You could also ask to take a picture of the records with your phone—this option is quite new so doctors may not have a position on it yet)—whichever comes later.
Doctors have to keep *'''To see your medical records for at least 16 years from kept by your doctor'''—ask the doctor to see them. Your doctor’s office has a privacy officer—usually the doctor—to deal with the last entry in request. Under the recordBC ''[http://www.bclaws.ca/civix/document/id/complete/statreg/03063_01 Personal Information Protection Act]'', you have a right to see the information. And the doctor will normally show you the records or from when give you the patient reaches the age of majority (19 years old information in BC)—whichever comes laterthem.
*'''Accuracy and privacy To get a copy of doctor your medical records'''—the College requires all doctors to keep and securely store accurate records —ask the doctor for every patient, with the date and type a copy of every service provided to themyour records. And They may charge you a fee (the ''[httphttps://www.bclawsdoctorsofbc.ca/civix/document/id/complete/statreg/03063_01 Personal Information Protection ActBC Medical Association]'' requires doctors sets approximate fees in its fee guide) to make sure copy them because the information in your medical records is accurate and to keep Medical Services Plan does not pay for it private. If you think the doctor made a mistake in your medical recordsInstead, you can could ask them to fix it. The doctor has to make take a note picture of the records with your request. But once medical information is recorded, it is not supposed to be destroyed or changed based on a patient’s requestphone.
Rarely, a ==Accuracy and privacy of doctor may refuse records==The College requires all doctors to give you keep and securely store accurate records for every patient, with the information in your medical record, thinking that it could cause immediate or grave harm to your safety or date and type of every service provided to your physical or mental healththem. If that happens, and you can’t solve the problem with your doctor, contact And the ''[http://www.cpsbcbclaws.ca/ College of Physicians and Surgeons of BCcivix/document/id/complete/statreg/03063_01 Personal Information Protection Act]. The College’s Complaints Department may be able '' requires doctors to help you. The College phone number make sure the information in your medical records is 604accurate and to keep it private.733.7758 If you think the doctor made a mistake in Vancouver and 1your medical records, you can ask them to fix it.800The doctor has to make a note of your request.461.3008 elsewhere in BCBut once medical information is recorded, it is not supposed to be destroyed or changed based on a patient’s request.
If you still can’t solve get your medical records from your doctor (for example, if the problemdoctor moved or retired and you can’t find them, or they refuse to give you the information) you can contact the [http://www.cpsbc.ca/ College of Physicians and Surgeons of BC] for help. The College phone number is 604.733.7758 in Vancouver and 1.800.461.3008 elsewhere in BC. You can also contact the [http://www.oipc.bc.ca/ Information & Privacy Commissioner for BC]. The Commissioner’s phone number in Victoria is 250.387.5629 and the email is [mailto:info@oipc.bc.ca info@oipc.bc.ca]. Outside of Victoria, call Enquiry BC and ask for the Office of the Information & Privacy Commissioner. To reach Enquiry BC, call 604.660.2421 in the lower mainland and 1.800.663.7867 elsewhere in BC.
Lastly, you can see a lawyer for legal advice on what to do.
To see your hospital records, contact the medical or health records department of the hospital and ask for their information and privacy office or the person in charge of giving out information. If you make a written request, the hospital has 30 days to respond. Usually, you can see your hospital records and get a copy. The ''[http://www.bclaws.ca/civix/document/id/complete/statreg/96165_00 Freedom of Information and Protection of Privacy Act]'' covers records kept by hospitals and other public entities. Check script [[Freedom of Information and Protection of Privacy (Script 235)|235]], called “Freedom of Information and Protection of Privacy” for more on this law.
'''==Accuracy and privacy of hospital records'''—the ==The ''[http://www.bclaws.ca/civix/document/id/complete/statreg/96165_00 Freedom of Information and Protection of Privacy Act]'' requires hospitals to make sure the information in your medical records is accurate and to keep it private. This law also gives you the right to ask the hospital to correct any errors or omissions in your records. The hospital has to make a note of your request. But once medical information is recorded, it is not supposed to be destroyed or changed based on a patient’s request.
Hospitals have to keep most medical records for at least 10 years (and some for 6 years) under the ''[http://www.bclaws.ca/civix/document/id/complete/statreg/121_97#section14 Hospital Act Regulation]''.
# If you apply for life or health insurance, the insurance company will often need your medical records before giving you insurance.
# Some types of jobs may require medical information. However, potential employers can get your records only if you agree to let them see the records.
 
If you want someone to see information in your medical records (for example, you want a family member to help you make healthcare decisions) talk to your healthcare provider about letting the person receive your medical records.
[http://www.bclaws.ca/civix/document/id/complete/statreg/03063_01#section18 Section 18] of the ''[http://www.bclaws.ca/civix/document/id/complete/statreg/03063_01 Personal Information Protection Act]'', which applies to doctors, lists other reasons for giving out personal information—some of them could apply to medical records. [http://www.bclaws.ca/civix/document/id/complete/statreg/03063_01#section33 Section 33] of the ''[http://www.bclaws.ca/civix/document/id/complete/statreg/96165_00 Freedom of Information and Protection of Privacy Act]'', which applies to hospitals, lists other reasons for giving out personal information—some of them could apply to medical records.
==More information==
Check ''the [https://www.oipc.bc.ca/guidance-documents/1470 BC Physician Privacy and Security in the BC Health Care System TodayToolkit]'', produced by the [https://www.oipc.bc.ca/ Office of the Information & Privacy Commissioner for British Columbia]. It gives an overview of the topic and outlines the expectations of doctors and hospitals.
[updated March 2016June 2018]
'''The above was edited by John Blois.'''
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