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===A collector can’t harass you=== | ===A collector can’t harass you=== | ||
Under the law in BC, a collector (including a collection agent) can’t communicate with a debtor in a way that amounts to '''harassment'''. Examples of harassment include: | Under the [https://www.canlii.org/en/bc/laws/stat/sbc-2004-c-2/latest/sbc-2004-c-2.html#sec114_smooth law in BC], a collector (including a collection agent) can’t communicate with a debtor in a way that amounts to '''harassment'''. Examples of harassment include: | ||
*using threatening, profane or intimidating language | *using threatening, profane or intimidating language | ||
*exerting excessive or unreasonable pressure | *exerting excessive or unreasonable pressure | ||
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*convey false information with the intent to alarm a debtor | *convey false information with the intent to alarm a debtor | ||
A collector can’t be deceptive. For example, they can’t send you letters that look like they come from the government when they don’t. That’s considered false information designed to scare you. | A collector can’t be deceptive. For example, they can’t send you letters that look like they come from the government when they don’t. That’s considered false information designed to scare you. | ||
==How a collector can contact you=== | ==How a collector can contact you=== |
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