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A collector can’t be deceptive. For example, they can’t send you letters that look like they come from the government when they don’t. That’s considered false information designed to scare you. | A collector can’t be deceptive. For example, they can’t send you letters that look like they come from the government when they don’t. That’s considered false information designed to scare you. | ||
==How a collector can contact you=== | ===How a collector can contact you=== | ||
====The collector must first send you written notice==== | ====The collector must first send you written notice==== | ||
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Once you notify the collector and the creditor that you dispute the debt, a collector must stop communicating with you. | Once you notify the collector and the creditor that you dispute the debt, a collector must stop communicating with you. | ||
To dispute a debt, you must contact the collector and the creditor in writing. Consumer Protection BC offers a [https://www.consumerprotectionbc.ca/wordpress/wp-content/uploads/2017/06/Debt-in-dispute.pdf form you can use to dispute a debt]. | To dispute a debt, you must contact the collector and the creditor in writing. Consumer Protection BC offers a [https://www.consumerprotectionbc.ca/wordpress/wp-content/uploads/2017/06/Debt-in-dispute.pdf form you can use to dispute a debt]. | ||
==Common questions== | ==Common questions== |
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